Software help archive

A read-only archive of old serato.com help threads.

Crossfader Curve????

Product
ITCH
Version
1.5
Hardware
Vestax VCI-300
Computer
Mac
OS
Platform
-
illkid 3:05 PM - 25 March, 2010
Product: itch
Version: 1.5
Hardware: vestax-vci-300
Computer: mac
OS Version: 10.6.2
---

the crossfader curve is not sharp enough for proper scratching!

is there a work-around? or could it be adressed in a software or firmware update??

dammn im pretty disappointed as a previous owner of a Vestax PMC 05 and 07 Samurai.
Vestax, Support
ChristianD 6:49 PM - 25 March, 2010
hey illkid,
Have you adjusted the crossfader curve control on the front of your VCI?
Is the curve still not sharp enough with this set as far as it will go?

Cheers
Christian
illkid 8:01 PM - 25 March, 2010
Hi Christian,

yep thats the first thing ive done, but the curve is not sharp enough.
The cut-in time is not ideal for tight scratches. I hope you guys can fix this.

I remember there was a rubber mod for the PMC series,would something like this work?

its pretty frustrating, am i the only one with this problem?
Vestax, Support
ChristianD 2:54 PM - 26 March, 2010
To be honest, its the first time I have come across someone having this problem... assuming your unit is working correctly then there is not a lot more we can do. I will pass the details onto the software developers so that they are aware of it.

Have you tried using any other VCI-300's, to make sure its not a problem with yours?
illkid 7:50 PM - 27 March, 2010
its not my vci-300, its a problem with all units.

more than 1year ago a serato mod said that vestax is working on a firmware fix for this
heres the thread www.serato.com

so whats up with that, any news?

other user are already taking their vci apart to mod the crossfader with screws
see this thread www.serato.com

will this void the guarantee?
Vestax, Support
ChristianD 7:57 PM - 27 March, 2010
Thanks - I will check up on the firmware fix. Are you running the latest firmware on your unit that's available?

And yes, taking apart your VCI and modding it will void the warranty!
illkid 8:51 PM - 27 March, 2010
yes i updated my unit to the latest firmware, and i can assure you thats not a problem with my vci.

many users are having this problem, please let us know whats up,
Vestax, Support
ChristianD 4:12 PM - 31 March, 2010
I have checked this out illkid, and you are right that it can only be fixed through a firmware update (aside from modding your unit yourself).

I am currently waiting to hear back from the development team if this is in the pipline

Cheers
Christian