Support

FAQs

Answers to the questions that everyone asks.

Scratch LIVE
Mac OS X Versions 10.5.2 / 10.5.3 / 10.5.4 not officially supported
Rane Series
Can I purchase the plug-ins individually or do I need to purchase the bundle?
Scratch LIVE
How do I make subcrates?
More FAQs »

How-tos

Tips and tricks for your Serato product.

Scratch LIVE
How-to: Use the Relocate Lost Files Feature
Scratch LIVE
How-to: Calibrate Scratch LIVE
Scratch LIVE
How-to: Use the Denon DN-HD2500 with Scratch LIVE
More How-tos »

File Uploads

If you need to send a file to Serato support, you can upload it here.

Product Registration

Register your Serato products here.

Articles

Learn detailed information about how to get the best out of your Serato product.

More Articles »

Videos

No reading skills required.

Scratch LIVE
Tutorial 1: Overview
More Videos »

Phone and Email Support

What Serato product do you need help with?
Scratch LIVE or Video-SL
ITCH
Pitch 'n Time or Rane Series plug-ins

Website Support

For assistance or feedback in regards to any Serato website please contact web@serato.com.
Please DO NOT send Serato product help requests to this email address as it may result in a delay in you receiving help.