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After installing ITCH 1.7, SYNC function (Shift + autempo) is behaving weird
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After installing ITCH 1.7, SYNC function (Shift + autempo) is behaving weird

Product
ITCH
Version
-
Hardware
Vestax VCI-300 + Vestax VFX-1
Computer
Mac
OS
Platform
-
DJ Chele 2:40 PM - 3 September, 2010
Product: itch
Hardware: vestax-vci-300||vestax-vfx-1
Computer: mac
OS Version: 10.5.8
---

last 2 nights I been playing with the ITCH 1.7 version.

all the improvements are great and once we get the bridge it will be more fun!

additionally, I follow the instructions on the vestax website to updated the firmware,

the process went fine but as I been playing this past 2 nights and checking all the control in the VCI 300,

i came across a weird behavior

actually, I rarely use the auto tempo or sync function, I beatmatch manually, align the music manually and make fine adjustments by nudging the turntables,

so the auto tempo and sync function are not critical to me, but I am concerned because the vci is behaving weird when I select SYNC *shift + autotempo) and I want to make sure the vci does not lose stability, which has been great to me.

basically when I select the sync function (shift + autotempo), the vci is not doing what is supposed to do, in fact what is happening is that autotempo turns on on both decks.

please advice on how to fix this or if it affects the stability of the vci?
Serato, Forum Moderator
Matt-C 10:54 PM - 6 September, 2010
Hi DJ_Chele.

Sorry, I'm not understanding you properly. Can you please describe what 'autotempo turns on on both decks' means? Do you mean pressing SHIFT+SYNC engages playack to both stopped virtual decks? Or....?

Cheers.
DJ Chele 2:01 PM - 7 September, 2010
Mtt-c

when two songs are playing, and say I want deck B to be sync with deck A, then the vci is not doing what is was doing before which was to match deck B to the closest transient in deck A. Now, there is not matching to the closest transient, instead, both decks auto tempo turns on and the tempos are matched,

so it seems that the shift + sync does not work properly anymore
Serato, Forum Moderator
Matt-C 6:04 AM - 8 September, 2010
Right - there are two different ways to Sync and Autotempo now.

If you have selected 'Enable Beatgrids' in the Setup screen, then Auto-tempo just gets the tempos matched, while SYNC will snap the transients and get the beatgrids matched.

If you have this option disabled then the Auto-tempo and Sync functions are the same as they are before.

Does that work for you now?
DJ Chele 3:51 PM - 13 September, 2010
I tried the the sync option with the beatgrid disabled

and it does not work

any suggestions?
Serato, Forum Moderator
Matt-C 4:30 AM - 14 September, 2010
What happens when you press Sync?
DJ Chele 1:32 PM - 14 September, 2010
when i press Sync (shift + autotempo)

autotempos light up in both decks and then both decks have the same tempo,

for example, most of the time 2 songs do not need to be at the same tempo to be beatmatched, one deck can at 128.94 and the other deck needs to be at 128.45
and the songs are perfectly beatmatched,

so when i have the songs perfectly beatmatched and i want to use the sync option

the program is not jumping to the closest transient as it used to do before,

now the program matches the tempo from one deck to the other and both autotempo's light up.

basically the sync option is not working
Serato, Forum Moderator
Matt-C 2:46 AM - 15 September, 2010
You are right - pressing Sync will Sync AND Auto-tempo at the same time, not just Sync.
I've logged this as a bug.
Sorry for the hassle.

Cheers for bringing this to our attention.
AristotleDJ 12:00 PM - 15 September, 2010
Any idea when a fix will be available for this as its a bit of a pain, got a party to do weekend with a mixture of djs using sync and not using it .
DJ Chele 12:58 PM - 15 September, 2010
Matt-C

sounds good,

you guys from Serato are great so anything we can do to help serato and all the DJ's is a good cause.
Serato, Forum Moderator
Matt-C 4:27 AM - 16 September, 2010
I'm sorry I can't offer any advice on when this can be fixed, though rest assured we're wanting this to be fixed as soon as possible.

Cheers DJ Chele! We're here for you guys after all, and as a DJ too I want everyone to have things working smoothly as well as myself :D
AristotleDJ 7:30 AM - 16 September, 2010
:)
Digital Jockey .it/.eu 10:42 AM - 20 September, 2010
Nice to know it's a bug, we have tested in our Lab the Vestax VCI-300 MKII and we were going crazy to see how the sync work in ITCH 1.7!
Serato, Forum Moderator
Matt-C 2:41 AM - 21 September, 2010
However, if you use Sync and have Beatgrids turned on in the Setup screen, things should work better :D
AristotleDJ 8:31 AM - 21 September, 2010
They are working ok but i would love them to work as before as well, is it a firmware or a software issue?
Serato, Forum Moderator
Matt-C 12:01 AM - 24 September, 2010
It's a software issue we are working on for a fix :D
AristotleDJ 11:42 AM - 24 September, 2010
Awesome stuff :) Can't wait thanks for all your effort as always :D
Serato, Forum Moderator
Matt-C 4:33 AM - 27 September, 2010
Not a problem. We're here to help :D
6:00 AM, 11 Oct 2010
This help request has been closed due to inactivity.