Software help archive

Support
anyone know the ohms for the Itch potentiometer that adjusts wheel sensitivity
A read-only archive of old serato.com help threads.

anyone know the ohms for the Itch potentiometer that adjusts wheel sensitivity

Product
Ortofon | Serato S-120
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
phoenixolivia 7:35 AM - 19 July, 2010
On the back of the Itch?

Mine came off when trying to adjust so I'm trying to get it replaced with the right kind.
Any help would be appreciated.
Thanks in adavce.
phoenixolivia 7:39 AM - 19 July, 2010
If you can give me the exact type of potentiometer it is that would help alot as well.
Thanks!
phoenixolivia 3:31 PM - 30 July, 2010
anyone?
1:54 AM, 2 Aug 2010
Discussion moved to Vestax VCI-300 and VFX-1 Help
Serato, Forum Moderator
Matt-C 1:54 AM - 2 August, 2010
<moved to help>
Serato, Forum Moderator
Matt-C 1:55 AM - 2 August, 2010
Hi phoenixolivia.

You'll probably get more love here in the Help area.
The guys from Vestax will be along shortly to help you :D
Vestax
Carl - Vestax 5:10 PM - 10 August, 2010
Hello Phoenixolivia,

I'm sorry to hear this. Lets get this sorted out for you right away. :)
Please contact our Canada distributor and they will be able to help you out.

Canada
Erikson Audio
[JAM Industries Ltd.]
www.eriksonaudio.com
www.eriksonaudio.com
tel：514-457-2555 ext: 227

Please contact me if there are any issues.

Thank you,
Carl
6:00 AM, 25 Aug 2010
This help request has been closed due to inactivity.
phoenixolivia 6:46 AM - 31 August, 2010
I'm on tour in Africa right now so I can't telephone canada for help. I've been asking for help here for 2 months now and I've gotten nothing. My warranty is now expired and my right platter is not scratching anymore. The potentiometer broke off when I tried to adjust so I'm stuck.

I've had to abandon the VCI now mid tour and go back to the dinosaur world of CDs.

Phoenix
Serato, Forum Moderator
Michael R 9:57 PM - 20 December, 2010
Hi Phoenix,

Sorry for the delay in reply, Carl has left Vestax and unfortunately it seems he never followed up this thread. Please let me know we're you're at with the state of your VCI-300 and I'll get someone from Vestax to follow it up.

Apologies again for the late reply.

Thanks, Michael.
10:00 PM, 3 Jan 2011
This help request has been closed due to inactivity.