Software help archive

A read-only archive of old serato.com help threads.

programs crashes upon opening and cannot find itunes library

Product
Scratch Live
Version
1.9.2
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
-
Dj Yum~Yum 4:54 AM - 20 March, 2010
Product: scratchlive
Version: 1.9.2
Computer: mac
OS Version: 10.4
---

After downloading the update 1.9.2, when i open the program it then closes immediately. i'm able to keep it open by quickly minimizing the window and pressing the setup button. it also does not or cannot find my itunes library even-though i have it set to automatically read itunes. then when i go to close program it freezes and doesn't ask to save or back-up library.
Dj Yum~Yum 5:35 AM - 20 March, 2010
How do I download the 1.9.1 version, it worked perfect.
Serato, Forum Moderator
Michael R 10:40 PM - 21 March, 2010
Hi Dj Yum-Yum,

Try opening finder and go to the Music -> ScratchLIVE folder. In there you'll see the History folder. Rename this to something else (e.g. old_History) and try opening Scratch Live. Does this stop it crashing on start up?

If you want to get 1.9.1 again you can get it here -> www.serato.com (click link).
Dj Yum~Yum 1:50 AM - 22 March, 2010
Michael, thank very much! It seems to be working! 8^)

Lonnie
Serato, Forum Moderator
Michael R 2:54 AM - 22 March, 2010
No worries, I'm pleased we got it sorted :)

Issue resolved, thread closed.