Software help archive

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need to upgrade version 1.0 to 1.2

Product
Pitch 'n Time LE
Version
1.0
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolsle
wattscurtis 7:18 PM - 11 December, 2009
Product: pitchntime-le
Version: 1.0
Platform: protoolsle
Computer: mac
OS Version: 10.5.8
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yes i do own a full pitch 'n time le license. i registered the product with serato. downloaded the 1.2 mac installer. when i go to ilok.com to install, it states that it's a trial version which will expire in 30 days.
i'm worried if i install that trial version that it will overwrite the previous version i have on my ilok and in 30 days i'm back to zero losing everything.
the question is are you sure that if i install the trial version on my ilok it will truly upgrade my full 1.0 version to a full 1.2 version?
is the full 1.2 version a free upgrade for all 1.0 users or do i need to purchase it?
i was sold pitch 'n time le 1.0 thinking it was the latest version (1.2) which is compatible with my pro tools le 7.4.2 running on my mac os 10.5.8.
thanks...
Serato, Forum Moderator
Michael R 11:24 PM - 13 December, 2009
Hi wattscurtis,

If you've downloaded a trial license to your iLok account you don't need that, I suggest you delete it.

What I was referring to is the plug-in itself, simply download it (not the demo license) from our site, run the plug-in installer, connect your iLok key with your exisiting Pitch 'n Time LE license on it and the plug-in will work correctly.
1:16 AM, 2 Aug 2010
This help request has been closed due to inactivity.