Software help archive

A read-only archive of old serato.com help threads.

rane ttm57 broken crossfader

Product
Video-SL
Version
Video-SL
Scratch Live
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
-
DJ_Rambo 1:15 PM - 1 September, 2009
Product: video-sl
Computer: mac
OS Version: 10.5.7
---

i recently broke my crossfader due to one of the the 4 screws coming loose that hold the fader rails inplace, thus causing the small black square-shaped plastic holder to crack.. I needed it for gig the next day and attempted to super-glue the plastic piece together.. The fader still works, but not as good as new and i was wondering how i can get another fader? I dj 3 nights a week and use my 57 for video so I'm kinda in a jam without a proper fader. At the current moment I have switched the damaged fader to one of the channels so my crossfader works, but i would like to replace the fader that is damaged before it breaks again...

thanks for your time,
Mark Rambo
Rane, Support
Shaun W 4:06 PM - 1 September, 2009
Hi DJ_Rambo :)

Give me a ring or drop me an email and I'll mail you a set of replacement endblocks :)

My contact info can be found here -->> rane.com <<-- Rane Factory Contacts
DJ_Rambo 11:26 PM - 1 September, 2009
Thanks again Shaun, I shall state like so many have stated before, RANE by far is second to none in customer support and care
Rane, Support
Shaun W 3:53 PM - 2 September, 2009
Thank you for using Rane gear!