Scratch LIVE and Video-SL FAQs
Answers to the questions that everyone asks.
Scratch Live
Scratch LIVE and Mac OS 10.5 (Leopard)
Scratch Live
The tracks are playing backwards!
Scratch LIVE and Video-SL How-tos
Tips and tricks for your Serato product.
Scratch Live
How-to: Use the Denon DN-HD2500 with Scratch LIVE
Scratch Live
How-to: Use the Relocate Lost Files Feature
Scratch Live
How-to: Install and Setup Scratch LIVE
File Uploads
If you need to send a file to Serato support, you can upload it here.Product Registration
Register your Serato products here.Scratch LIVE and Video-SL Articles
Learn detailed information about how to get the best out of your Serato product.
Scratch Live
Gain Structure for DJs 101
Video-SL
Video Files 101
Scratch LIVE and Video-SL Videos
No reading skills required.
Scratch LIVE
Tutorial 1: Overview
Scratch LIVE
Tutorial 2: Playback Modes
Scratch LIVE
Tutorial 3: Visual Aids
Phone and Email Support
The official support channel for Scratch LIVE and Video-SL is through Rane technical support, available 8am to 5pm Pacific Time, West Coast USA.
Chad Simer
Phone: +1 (425) 551 1842
Email: chads@rane.com
Rafael Moya
Phone: +1 (425) 551 1836
Email: rafaelm@rane.com
Zach Stone
Phone: +1 (425) 551 1844
Email: zachs@rane.com
Shaun Whitcher
Phone: +1 (425) 551 1834
Email: shaunw@rane.com
Website Support
For assistance or feedback in regards to any Serato website please contact web@serato.com.Please DO NOT send Serato product help requests to this email address as it may result in a delay in you receiving help.