Scratch LIVE and Video-SL Support

Scratch LIVE and Video-SL Support

What do you need help with?

Scratch LIVE and Video-SL FAQs

Answers to the questions that everyone asks.


Scratch LIVE and Video-SL How-tos

Tips and tricks for your Serato product.


File Uploads

If you need to send a file to Serato support, you can upload it here.

Product Registration

Register your Serato products here.

Scratch LIVE and Video-SL Articles

Learn detailed information about how to get the best out of your Serato product.


Scratch LIVE and Video-SL Videos

No reading skills required.

Scratch LIVE
Tutorial 1: Overview

Phone and Email Support

The official support channel for Scratch LIVE and Video-SL is through Rane technical support, available 8am to 5pm Pacific Time, West Coast USA.

Chad Simer
Phone: +1 (425) 551 1842
Email: chads@rane.com

Rafael Moya
Phone: +1 (425) 551 1836
Email: rafaelm@rane.com

Zach Stone
Phone: +1 (425) 551 1844
Email: zachs@rane.com

Shaun Whitcher
Phone: +1 (425) 551 1834
Email: shaunw@rane.com


Website Support

For assistance or feedback in regards to any Serato website please contact web@serato.com.
Please DO NOT send Serato product help requests to this email address as it may result in a delay in you receiving help.