Software help archive
having a problem with authorization with v2.2
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having a problem with authorization with v2.2
A read-only archive of old serato.com help threads.
having a problem with authorization with v2.2
Product
Pitch 'n Time Pro
Version
2.1
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
PAS
9:36 PM - 27 August, 2008
Product: pitchntime-pro
Version: 2.1
Platform: protoolshd
Computer: mac
OS Version: 10.5.3
---
purchased a new Pitch N time pro, but the version is 2.2 with license card.
i downloaded v2.4 and run PT 7.4.2 HD, but it didn't give me normal ilok authorization windows.
however, i inserted the license card into ilok, but it doesn't authorize the ilok.
i can't run v2.2 to get the authorization as manual instructed, because i am running PT 7.4 and PnT v2.2 is not compatible with PT 7.4 HD.
how can i get the ilok authorization for my PnT Pro v2.4?
Version: 2.1
Platform: protoolshd
Computer: mac
OS Version: 10.5.3
---
purchased a new Pitch N time pro, but the version is 2.2 with license card.
i downloaded v2.4 and run PT 7.4.2 HD, but it didn't give me normal ilok authorization windows.
however, i inserted the license card into ilok, but it doesn't authorize the ilok.
i can't run v2.2 to get the authorization as manual instructed, because i am running PT 7.4 and PnT v2.2 is not compatible with PT 7.4 HD.
how can i get the ilok authorization for my PnT Pro v2.4?
dave
12:14 AM - 29 August, 2008
Hi there, please go to the Register page and request a license for your iLok.com account
www.serato.com
Let us know how you get on.
www.serato.com
Let us know how you get on.
PAS
4:43 PM - 10 October, 2008
Dave, thanks for your post,
i emailed a request to support@serato.com two month ago, and haven't received any email from serato.
can you help me here?
i re-send the email it again toady.
i emailed a request to support@serato.com two month ago, and haven't received any email from serato.
can you help me here?
i re-send the email it again toady.
dave
9:41 PM - 10 October, 2008
Hi PAS,
Sorry to hear about the lack of response. I'll chase that up.
Did you try the following?
www.serato.com
Sorry to hear about the lack of response. I'll chase that up.
Did you try the following?
Quote:
please go to the Register page and request a license for your iLok.com accountwww.serato.com
PAS
5:07 PM - 22 October, 2008
i did, and email you and support@serato.com a couple time now, and i haven't gotten any response yet,
please help me here.
thank you
please help me here.
thank you
dave
9:48 PM - 22 October, 2008
Sorry for the delay PAS.
Your license was sent to your iLok.com account a week ago but we didn't email your dealer or let you know here. Apologies for the lack of communication on this issue.
Please login to iLok.com to download it.
Your license was sent to your iLok.com account a week ago but we didn't email your dealer or let you know here. Apologies for the lack of communication on this issue.
Please login to iLok.com to download it.