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having a problem with authorization with v2.2
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having a problem with authorization with v2.2

Product
Pitch 'n Time Pro
Version
2.1
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolshd
PAS 9:36 PM - 27 August, 2008
Product: pitchntime-pro
Version: 2.1
Platform: protoolshd
Computer: mac
OS Version: 10.5.3
---

purchased a new Pitch N time pro, but the version is 2.2 with license card.
i downloaded v2.4 and run PT 7.4.2 HD, but it didn't give me normal ilok authorization windows.

however, i inserted the license card into ilok, but it doesn't authorize the ilok.
i can't run v2.2 to get the authorization as manual instructed, because i am running PT 7.4 and PnT v2.2 is not compatible with PT 7.4 HD.

how can i get the ilok authorization for my PnT Pro v2.4?
Serato
dave 12:14 AM - 29 August, 2008
Hi there, please go to the Register page and request a license for your iLok.com account
www.serato.com

Let us know how you get on.
PAS 4:43 PM - 10 October, 2008
Dave, thanks for your post,
i emailed a request to support@serato.com two month ago, and haven't received any email from serato.

can you help me here?

i re-send the email it again toady.
Serato
dave 9:41 PM - 10 October, 2008
Hi PAS,

Sorry to hear about the lack of response. I'll chase that up.

Did you try the following?
Quote:
please go to the Register page and request a license for your iLok.com account
www.serato.com
PAS 5:07 PM - 22 October, 2008
i did, and email you and support@serato.com a couple time now, and i haven't gotten any response yet,

please help me here.

thank you
Serato
dave 9:48 PM - 22 October, 2008
Sorry for the delay PAS.

Your license was sent to your iLok.com account a week ago but we didn't email your dealer or let you know here. Apologies for the lack of communication on this issue.

Please login to iLok.com to download it.