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Serato Web Team update / Improvements to ScratchLive.net
Talk about our websites Serato.com and Whitelabel.net
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Serato Web Team update / Improvements to ScratchLive.net

Serato
dave 12:57 AM - 15 July, 2008
At the end of May we launched the new Serato.com (read more here serato.com). The main improvements are that the whole site is searchable now (not just the forum as on ScratchLIVE.net), it looks much better, and it now has information about all Serato products including Scratch LIVE (read more here serato.com).

All ScratchLIVE.net forums are now also visible on Serato.com.

What's this Website Discussion Area for?

When we launched the site we wanted to get your feedback so we started a new forum area to talk about our Websites. You're here now, thanks for dropping by. This area has been visible on there for a while but today we thought we'd let you see it on ScratchLIVE.net.

What the Serato Web Team is working on?

The Serato Web Team is still working on Serato.com. The forum has been completely rewritten for that site and there are still some small bits of functionality that we're working on.

Improvements to ScratchLIVE.net

Next we'll be looking at improving ScratchLIVE.net. Let us know if there is anything you'd like to see on ScratchLIVE.net.
nik39 1:56 AM - 15 July, 2008
Quote:
Let us know if there is anything you'd like to see on ScratchLIVE.net.

I think I have only one request:

Make the forums faster. A lot faster. They are soooo slow :(
bartaug 6:53 AM - 15 July, 2008
Yes, the slowness of the forums often is even worse as myspace....
Serato
dave 8:01 AM - 15 July, 2008
Quote:
worse as myspace

That hurts!
Konix 1:44 PM - 15 July, 2008
Is it really THAT slow for some people? It's rarely ever been myspace-slow for me, and I'm on here at least 2-3 hours every day.
nik39 1:46 PM - 15 July, 2008
Quote:
Is it really THAT slow for some people?

It is... even www2 is slow now :(
bartaug 4:12 PM - 15 July, 2008
Quote:
Quote:
worse as myspace

That hurts!

But often it is that slow.... Don't know why, it has no real relation with the number of logged in users. Looks like there is one bottleneck somewhere, or something does get throttled above a certain load.
Thundercat 5:39 PM - 15 July, 2008
I can vouch for the really slow loads. Many times I will click a link in the forum and just open another tab to read a different web site until the forum page loads.
Logisticalstyles 7:08 PM - 15 July, 2008
How about an edit button for scratchlive.net?
bartaug 7:59 PM - 15 July, 2008
Could it have to do with a TCP/IP settings ot the server? Like not sending fast acks, so everytime you loose one packet there is a real TCP/IP timout/retransmission to wait for. That would explain why some don't see any delay and some do, and also why the delay varies that much.
Serato, Support
Matt G 10:46 PM - 15 July, 2008
The bottleneck is the database. There are a lot of different optimisations that can be done. The new forum code brings in a few, although only really scratches the surface. Yes, the other optimisations will eventually happen too!
ral 2:39 PM - 16 July, 2008
cut the discussion by PAGE by 50/100/200/etc! newest replies on page 1..
and maybe the main post always stay at the top, replies at the bottom divided by page.

try openning the Serato-setup picture thread ...slow!
Serato
dave 9:36 PM - 16 July, 2008
Yep, we have a plan for that. Its especially dumb when you've read the first 2000 messages and you're on a slow connection or an iphone or something.
sixxx 9:48 PM - 18 July, 2008
Are we talking about the You DJ so bad thread now? :)


Yeah. The forum is sloooow at times. That's the reason you see a lot of double posts.
nik39 10:01 PM - 21 July, 2008
Quote:
Quote:
Quote:
worse as myspace

That hurts!

But often it is that slow.... Don't know why, it has no real relation with the number of logged in users. Looks like there is one bottleneck somewhere, or something does get throttled above a certain load.

30 seconds... thats the normal time it takes to load the tracked discussions area.

C'mon... I'd rather have a real speed boost than all the fancy new colors, designs etc. :(
Serato
dave 10:11 PM - 21 July, 2008
Fair call. Is there any difference in speed between the tracked discussions area on ScratchLIVE.net and the one on Serato.com?
nik39 10:16 PM - 21 July, 2008
I don't know, I don't use the Serato.com forum page due to the bug reported here:

www.scratchlive.net
Serato
dave 10:28 PM - 21 July, 2008
OK, we're working on that one.
nik39 10:31 PM - 21 July, 2008
Oh, slow page loads also happen on other pages... took 30+ sec plus to load the thread index page for the 1.8.2 PB area.
Serato, Support
Matt G 10:43 PM - 21 July, 2008
Quote:
30 seconds... thats the normal time it takes to load the tracked discussions area.

I just tried and got it in two seconds on serato.com. Same for the 1.8.2 area. The new forum code should be marginally faster than the old. Although I've hardly ever seen myself the slow loads you're describing on either site, so it's hard for me to tell for sure...

That bug with marking read... Are you still seeing it on serato.com? There have been a couple of fixes that have gone in recently.
nik39 11:09 PM - 21 July, 2008
Quote:
That bug with marking read... Are you still seeing it on serato.com?

It's still there. It occasionally also happens on scratchlive.net .


Quote:
I just tried and got it in two seconds on serato.com. Same for the 1.8.2 area.

I should had been more precise: 30 seconds is not a time which is unusual, though it does not happen always.


Even on Serato.com I already experienced slow page loads, 20+ sec to load certain pages.

26s to load the "all forums" page
24s to load the "off topic" index
30s, 8s, 14s, 3s, 11s, 20s... to load the "off topic" index

Wireshark shows after the http GET request an immediate ACK from the webserver.. then 15s nothing... then we get a http 200 OK and a gzip'ed response.

I doubt this has anything to do with my internet connection. I've seen this across multiple internet lines.
Serato, Support
Matt G 11:14 PM - 21 July, 2008
Quote:
It's still there. It occasionally also happens on scratchlive.net.

Have you seen it just now? Or in the past couple of days?
nik39 11:15 PM - 21 July, 2008
Serato.net: Now. I can still reproduce the bug easily.
ssl.net: In the last couple of days.
Serato, Support
Matt G 2:45 AM - 24 July, 2008
nik39, give it a try now.

There was a race condition in the old code, and because I simply duplicated the logic into the new code, I brought it across. Only I did things in a slightly different order, which made the period where the race condition happen be wider, thus why it was happening more often on serato.com than scratchlive.net.

That race condition is gone now. *Hopefully* that's fixed the main reason why people have been getting threads not marked read properly. Although I suspect there's some other niggling bugs still in there...
nik39 9:07 AM - 24 July, 2008
I am hoping as well. A quick test gives the impression that it works fine now on Serato.com

Did you also make changes to scratchlive.net?
Serato, Support
Matt G 8:52 PM - 24 July, 2008
No, the scratchlive.net code is unchanged, so the race condition still exists there. We're avoiding putting time into the old code when it's destined to be replaced completely by the new in a few months.
nik39 9:57 PM - 24 July, 2008
Makes sense.
nik39 10:13 PM - 24 July, 2008
Just give us our PM's on Serato.net so we can switch over ;)
Serato, Support
Matt G 10:21 PM - 24 July, 2008
Quote:
Just give us our PM's on Serato.net so we can switch over ;)

Yep. That's what I'm working on right now :)
DeezNotes 12:47 PM - 25 July, 2008
What's that little red arrow (triangle) next to some discussions?
nik39 12:58 PM - 25 July, 2008
It means that this is a discussion which is completely new, which you haven't seen before. It makes spotting new threads easier.
DeezNotes 1:15 PM - 25 July, 2008
Thanks!! Neato.
CMOS 4:56 PM - 14 August, 2008
Forum was down for a while here, but now that its back up it seems to be blazing fast compared to yesterday.
Rob - Low 7:05 PM - 20 August, 2008
+923832188409823 LOL
To damn slow. It doesnt matter what computer im on.
ToddLarBoy 5:15 PM - 29 December, 2008
I can sometimes understand why people post a questio. which has already been answered somewhere else.
The search doesn't let us filter enough. let me filter by a date range. Also, let me sort the results of a search by poster, most recently updated, by original date posted and by read/unread.
also, can we place a user rating system (was this useful?) to put relevant topics closer to the top and push the bragging and trash talking further down.
Also an easy flagging system to help the Serato team pull down inappropriate and off topic poss.
There is a great wealth of info here and I've learned so much (it just took longer than it should). Anything that helps us filter junk to get in/out faster is a plus. thanks.
Serato
dave 1:36 AM - 30 December, 2008
Hey ToddLarBoy
We've just rejigged the search on Serato.com, and will update the one on ScratchLive.net soon.

Quote:
Also an easy flagging system to help the Serato team pull down inappropriate and off topic poss.

Click the "report" button and we'll chase things up :D
wtfbollos 1:51 AM - 31 December, 2008
the line height of these forum posts needs changing it's a bit high..
blackavenger 2:05 PM - 29 January, 2009
Quote:
Is it really THAT slow for some people? It's rarely ever been myspace-slow for me, and I'm on here at least 2-3 hours every day.


I find that when I clear my cache, the forum drops down to snail speed.......it's really annoying. It's gotten to the point that I just don't clear my cache anymore. There are a few other forums I belong to that perform in a similar way, so I just expect this behavior now. If anything can be changed to improve this, that would be cool.