Scratch Live Help

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SL becomes inactive during shutdown everytime

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Scratch Live
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Computer
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OS
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This scratchLIVE will not shut down properly. It always goes inactive after I try to shut it down, then I have no choice but to force quit. The problem is I can't save any of the cues I set up or any work I have done. This problem has been going on for months! Everything is updated. Help! Also, If I leave SL running and leave for say 15 min., when I return the only thing I can do is load songs on the decks, but not play them. Then I have to force shut down.
At 2:01 AM 15 March 2008
Hi, what version of Scratch Live, What Opearating System, Which patch level on your OS, u using Itunes Integration? Using an external drive? etc.

We need a bit more info!
At 9:30 AM 15 March 2008
Lu wrote
yes, it is happening still, not as often, but several times weekly. I am running oxs 10.5.5. I have read ituns library clicked on, and I have a ton of music on my external HD. I only hve a small amount of music on my computer.
At 8:04 AM 29 October 2008
Hello selectinverse,

It sounds like your comp is going to sleep.
Go into the system preferences - energy saver.
Click the 'show details' tab and move the sliders to 'never'.
Also, uncheck the option for 'put hard disc to sleep when possible'.

Let us know if your still having issues.
At 6:37 PM 29 October 2008
Zach S wrote

Rane, Support
Ok, I just unchecked the option, and I moved the 2nd slider to "never" also. I'll give it a try.
Is there a way, besides by looking at the icons in SSL, to find corrupt files? Is there a way in finder? It seems like I keep having corrupt files, and it takes time looking up each file name, and dragging it to the trash.
At 7:11 PM 4 November 2008
Just look at the corrupt file in SSL.
Once you find a corrupt file, highlight it, and hold down ctrl+shift+delete.
This will delete it entirely from your hard drive.
At 7:46 PM 4 November 2008
Zach S wrote

Rane, Support
Sorry, that does not work as you said. (I have protect library un-checked)
It will work with missing files just fine. (files with ? icon)
Same situation if I look at all songs, or itunes list.
At 9:59 PM 4 November 2008
If you see an iTunes logo next to the file then you will need to delete it from iTunes and then open SSL, uncheck 'read iTunes library' and delete it from SSL.
At 10:25 PM 4 November 2008
Zach S wrote

Rane, Support
OK, yes I guess the cracked CD icon is an iTunes logo. All of my corrupt files are showing that icon. Overviews are still not building, but I still have some corrupt files left. Sometimes only 10 overviews will build, other times 200. Every time, however, overviews are never totally built. What happens, is the SSL quits unexpectedly or it just seems to stop mid file.
At 6:31 PM 5 November 2008
Yes.. if there is a corrupt file coming from iTunes you will see a cracked iTunes logo next to the file.

When the builder crashes open up the Scratch LIVE folder inside the 'Music' folder on your internal drive and look at the 'overviewbuilder.log' file.
That will tell you the last song that the builder was building and got stuck on.
Take that track out of the iTunes library and SSL library and then click the build overviews tab again to continue where you left off.
At 6:40 PM 5 November 2008
Zach S wrote

Rane, Support
Thanks, this will be big help.
At 1:06 AM 7 November 2008
It has been almost 1 month since I've been on here for help, but my problems have not changed at all. I re-scan tags, build overviews, and manually go through and play songs (so that the bpm and bit rate will change, and show up in list). However, NONE OF THIS INFO WILL EVER SAVE, SINCE SSL WILL NOT SHUT DOWN. So, it's as if I never did it. Why will it not shut down? It has not in over 6 months. I try, and it tells me it went unresponsive upon shutdown every time. Please help. I like to sort by bpm, but the songs are always showing as if I have never played them, but I have, some dozens of times. The bpms change ,and the bit rate shows up and the song info lights up once I play them, for the entire session, but that session only.
At 10:11 PM 3 December 2008
Hey selectinverse,

If SSL is having a hard time closing its probably due to a corrupt databaseV2 file.

Try this:

Rename the databaseV2 files from the 'Scratch LIVE' folder located in your 'Music' or 'My Music' folder on your internal drive, and in your _ScratchLIVE_ folder on your external drive (only if you have imported tracks off of an external).

To get to your _ScratchLIVE_ folder, open SSL, click the import tab, highlight your external drive, highlight the _ScratchLIVE_ folder, and press ctrl+r (PC) or apple+r (Mac).
This will open up a separate browser and show you the contents of the _ScratchLIVE_ folder on your external.
From here keep that browser window open, completely quit SSL, and then rename the databaseV2 file in the separate browser window to something like 'databaseV2_corrupt".
Open SSL.

If done correctly you will see your tags getting re-written at the bottom of the screen.

Once its done, try shutting down SSL.

Let us know how you get along.
At 11:30 PM 3 December 2008
Zach S wrote

Rane, Support
I did as you said, but I had no luck. I renamed both my databaseV2 files, but ssl still did not shut down properly. I got this message:the document "databaseV2" could not be opened.
also text edit opened when I tried to click on it to open it, showing this contents:
vrsn
At 9:50 PM 5 December 2008
I will try restarting. Do I keep both the old database files? move them to another location, or trash them?
At 9:53 PM 5 December 2008
You shouldn't need to open the database file... just rename it.
As for the renamed databaseV2 files.. you can throw them in the trash.

If you safely remove your external, open SSL, and shut it down does it shut down easily?
At 10:20 PM 5 December 2008
Zach S wrote

Rane, Support
yes, if my external is not connected, SSL will shut down fine.
At 10:45 PM 5 December 2008
Ok... when you rebuilt the databaseV2 file(s) did you tags get read again at the bottom of the screen when you opened up SSL?
At 10:57 PM 5 December 2008
Zach S wrote

Rane, Support
I think so. I learned at the Mac store my library was corrupt. I just reinstalled my old Tiger os. Now I'm just getting started, and I can't get my cue point # key shortcuts to work. I can't find anything about them in the forum. I looked through the prefrences, Not sure what to do
At 11:41 PM 18 December 2008
Either make sure your cap locks are on or go to the setup screen and uncheck the option for 'playback keys use shift'.

That should do the trick.
At 5:15 PM 19 December 2008
Zach S wrote

Rane, Support

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