TTM 57SL General Discussion

Talk about the latest mixer from Rane

TTM 57SL Version 2 (B1-B6) Button wear

I have noticed that my B1 & B4 Button does not engage as good as the other B buttons, Has anyone had this problem.

I think I am begining to wear those to buttons since I have my cue points I am a full time DJ and use the 57SL atleast 24 Hours a Week.

Can someone comment on this.
and YES ITS THE NEWER BUTTONS! NOT THE OLDER ONES!

TECHNICAL TALK: Does anyone know if these are actual M.C. Switches or are they just inverted metal foil switches on Printed Board Circuit Traces.
At 12:21 AM 22 September 2007
360MIX wrote
I have the same problems with my buttons. IF your mixer is still under warranty than rane will fix the buttons for you. I have yet to send mine back because I never have any time off and would be screwed without my mixer. :(
At 2:31 AM 22 September 2007
DJ Prinvale` wrote
Quote:
I have noticed that my B1 & B4 Button does not engage as good as the other B buttons, Has anyone had this problem.

Yes.

I think they are "real" switches, not just metal foils switches.
At 3:30 AM 22 September 2007
nik39 wrote
Also I had this wear on the headphone master/cue switch as I use the button a lot.
At 3:31 AM 22 September 2007
nik39 wrote
Reason I am bringing this up is that I think they are foil switches. I know that they are under warranty but this is not an option, These swiches should last hondreds of thousands clicks as the faders on the mixer.
At 12:15 PM 22 September 2007
360MIX wrote
They should, I agree.
At 1:35 PM 22 September 2007
nik39 wrote
You guys just made me register my warranty :, i never got any kind of email confirmation though i guess i can just hope that it went through.
At 5:22 PM 22 September 2007
DJCheLu wrote
mine at the club is starting to develop this as well

i can actually press down on the B2 button, and rock it back and forth towards the front and back of the mixer... and it will engage/disengage. so i can turn the button off without actually taking my finger off of it or letting it come back up... this means to use it i have to press down at a specific angle to get it to work

bahumbug!

of course i'll send it in... but not until we have a lull in the schedule that allows me to be without it for a week...
At 5:23 PM 22 September 2007
AdamJay wrote
Quote:

of course i'll send it in... but not until we have a lull in the schedule that allows me to be without it for a week...



this is my problem. I want to send it in but I'de need something in the mean time.


I wish they would have used like macbook keyboard style buttons for those, them things take forever to wear out.
At 5:26 PM 22 September 2007
DJ Prinvale` wrote
i can use my personal 57 at the club while we fix the other one... but not everyone is this fortunate...

and i'd like to see if Rane comes up with a fix for it that lasts longer than how it came out of the box, i'm less likely to send it in if its just going to re-develop the problem in 4 months again.

and for the record, i have the v2 buttons.
At 5:39 PM 22 September 2007
AdamJay wrote
I say you guys rent out another 57 while its out getting fixed, and just bill rane for it! =D
At 9:11 PM 22 September 2007
ImShifty wrote
Quote:
i can actually press down on the B2 button, and rock it back and forth towards the front and back of the mixer... and it will engage/disengage. so i can turn the button off without actually taking my finger off of it or letting it come back up... this means to use it i have to press down at a specific angle to get it to work

*Exactly* the problems I had on B1+B4 (the ones I use the most (first cue point)) and on the headphone master/cue (thats the other one I use the most).
At 9:25 PM 22 September 2007
nik39 wrote
I would venture to say that this is one of the CONS about the 57 the buttons wear out... if you use them alot like I do..

But I am sure I have not used them move than 5,000 times to set cue points.. and they are already failing to engage.

RANE. any suggestions on this? Does anyone know how long it takes in USA for them to do repairs?
At 7:25 AM 24 September 2007
360MIX wrote
Quote:
RANE. any suggestions on this? Does anyone know how long it takes in USA for them to do repairs?

I think repair time is usually 3-4 days once they have the mixer. They match your shipping method to get it back to you.
At 7:28 AM 24 September 2007
nobspangle wrote
damnit, with v1 buttons?
At 8:17 AM 24 September 2007
DJ K-otik wrote
Damn, damn . . . fooled twice. *NEED AN EDIT BUTTON, BTW!*

Has anyone had this problem with v1 buttons?
At 8:18 AM 24 September 2007
DJ K-otik wrote
Nope I have the v1 buttons and they work flawlessly...
At 6:01 AM 26 September 2007
Dj Ace wrote
Whats the differens v1, v2 buttons. How do I know what my 57 have?
At 8:29 AM 26 September 2007
DJ Grandpa wrote
not sure if this will work for you but....i opened my 57 last week to mod the cross-fader's torsion spring and while i was in there i played around with my B1 button (also not triggering properly) and when i pieced it all back it worked perfectly. just like the rest. give it a shot, it's a pretty simple procedure.
At 9:01 PM 26 September 2007
Quote:
not sure if this will work for you but....i opened my 57 last week to mod the cross-fader's torsion spring and while i was in there i played around with my B1 button (also not triggering properly) and when i pieced it all back it worked perfectly. just like the rest. give it a shot, it's a pretty simple procedure.


do you have the v1 or v2 57?
At 10:57 PM 26 September 2007
DJ Prinvale` wrote
Ok I found a fix cause I'm a victim of the same unstable cue problem. I had this problem and sent mine in they replaced the buttons, I got it backs and 3 more started giving out and I just didn't want to send it in again.

I FOUND A FIX!!!! Deoxit D5 ......that simple. if its not working every time you spray DEOXIT D5 on the switch thats not working work it in and they are like new. I think dirt gets in them or something and prevents them from activating. Deoxit D5 is what they tell you to use on your faded then the Pro Gold now just called Gold. but D5 works perfect mine and two of my friends were sticking so bad that we were looking to swap all the switches out with ones we found. some reason we tried this first. It's been a week and all three mixers are still perfect.

Oh and i have the second edition and another of my friends has the second and one has the first. All three work great now.
At 1:12 PM 27 September 2007
djsteel wrote
djsteel... are you spraying it over the top of the switch so it gets down in between the switch and the face plate, or are you getting under the faceplate to spray the D5... if so, could you be more specific about your process.

thanks!
At 3:10 PM 27 September 2007
AdamJay wrote
oh and FYI guys... RadioShack has a 2 pack of Deoxit products for $15.

The "PowerBooster" spray is really just a quick dry, non-flammable D5, most likely renamed for RadioShack. and the Gold is the same as Gold G5, and is also of the quick dry, non-flammable, non-drip variant.

www.radioshack.com
available in most Radio Shack stores.

its a pretty good deal for the pair considering each bottle is usually $10-$11 when you buy them seperately.
At 5:05 PM 27 September 2007
AdamJay wrote
Quote:
djsteel... are you spraying it over the top of the switch so it gets down in between the switch and the face plate, or are you getting under the faceplate to spray the D5... if so, could you be more specific about your process.


a little searching and i found my answer from Rane...

www.scratchlive.net
At 5:36 PM 27 September 2007
AdamJay wrote
Yeah sorry bro I remove the face plate and spray on very little then hit the switches a bunch till I feel like I worked it in. But don't use the Pro Gold on it. Just the D5 I don't think lubing the switches would be good just cleaning them. Sorry I wasn't more precise.
At 9:10 PM 27 September 2007
djsteel wrote
Bro I read the thread you posted I did remove the cover cause you cant get underneath the buttons with the cover on. If it works with the cover on let me know.
At 9:12 PM 27 September 2007
djsteel wrote
Quote:
Quote:
not sure if this will work for you but....i opened my 57 last week to mod the cross-fader's torsion spring and while i was in there i played around with my B1 button (also not triggering properly) and when i pieced it all back it worked perfectly. just like the rest. give it a shot, it's a pretty simple procedure.


do you have the v1 or v2 57?


i have v2
At 8:31 PM 28 September 2007
well i did the D5 spray thing on the buttons tonight and they're triggering correctly again!

weeeeeeee.....
At 7:29 AM 29 September 2007
AdamJay wrote
oh and i took the lower-half face plate off, was able to get the little red D5 spray tube/straw in around the fader curve sliders and get in between the b1-b6 button contacts.

however, i did spray from the top on one of my FlexFX buttons that was beginning to misfire, and it worked just as well.

for the record, these are v2 buttons.
At 7:34 AM 29 September 2007
AdamJay wrote
Nice... good to know.

How about warranty? Do you lose it if you open the cover to get to the buttons?
At 7:07 PM 29 September 2007
nik39 wrote
I took the lower face plate off but im not seeing how you can access the B1-B6 buttons. I can see the reverse switches for fader controls but not the B1-B6 buttons. All I did was spray some in between the switch hoping it would seep thru the switch and work its way in. Hope I did it right..lol.
At 9:18 PM 29 September 2007
vio0633 wrote
sticky this thread please
At 10:32 PM 30 September 2007
AKIEM wrote
i keep seeing people listing all these problems with faders and buttons going out on their 57s. i 've been using mine around 20-25 hours a week for almost a year and i've never had a single issue except for my cross fader getting sticky...but a q-tip and a little WD40 fixed that right up. i think you guys just need to quit being so rough on your shit.
At 6:08 AM 1 October 2007
djmoneyd425 wrote
Lol DJMONEYD425 your killing me bro. WD40 Is the EXACT WRONG THING TO USE!!!!! Do yourself a favor and take that thing apart asap and Q-tip it to get all that off and then apply Deoxit D5 to remove all the dirt that the WD40 has caked on. After you make sure its all gone then apply the pro gold. WD40 is an all purpose lubricant that attracts dust. thats exactly what you don't want on your fader. If you can't for some reason acquire D5 and Pro Gold then all Walmarts carry Remmington Gun Oil. Clean it to the best of your ability then apply the gun oil. Gun oil does not attract dirt.
At 7:34 AM 1 October 2007
djsteel wrote
Quote:
. If you can't for some reason acquire D5 and Pro Gold then all Walmarts carry Remmington Gun Oil. Clean it to the best of your ability then apply the gun oil. Gun oil does not attract dirt.


lol---yeah it attracts hillbilly chicks
At 7:39 PM 1 October 2007
treeo730 wrote
Actually it's what I have on my fader and it works better then pro gold. i really don't get the hill billy comment. Why would gun oil be hill billy? It's an amazing lubricant that repels dirt. Guns can't get dirty or people might die. If people trust their lives with it, It's damn sure good enough for my mixer
At 2:47 AM 2 October 2007
djsteel wrote
no problems so far...but will do. i got some gun oil in my cleaning hit around here somewhere. thanks.
At 2:55 AM 2 October 2007
djmoneyd425 wrote
No. Use Silicone based lubricants, not gun oil. Read the manual!!!.

My button are failing too. I love my 57, but i don't know how long it will last.
At 4:35 AM 2 October 2007
Stuart, I used the the manual to find the answer to fix your and my button problem. I didn't suggest gun oil as a first option I said if you can't find pro gold. I was told by a big time DJ friend of mine to use gun oil, I researched it and it's not a bad solution if you can't find pro gold. I put gun oil on mine before I knew better and i have a friend who used pro gold. My fader and the guy who told me to use gun oils fader (a 57 too) are about twice as loose as the guy that used the manual. Over time it's just getting looser. I've done it and it works well. Use Deoxit D5 on your buttons and hopefully that solves the problem it did for me I love the 57 best mixer ever made.
At 10:32 AM 2 October 2007
djsteel wrote
I still dont understand how you apple the deoxit on the buttons... How do you "open" the buttons?
At 10:35 AM 2 October 2007
nik39 wrote
Quote:
Nice... good to know.

How about warranty? Do you lose it if you open the cover to get to the buttons?


i believe so.

bottom cover is ok to take off... (service faders etc) taking off the top cover is a no no.

pm rane to be sure ;)
At 3:13 PM 2 October 2007
yo. i deoxited mine. works good as new. you have to use the straw to get back where the buttons are. it took a couple applications but baam. done deal.
At 5:07 AM 3 October 2007
DJ Evil One wrote
It's amazing
At 10:26 AM 3 October 2007
djsteel wrote
*absorbing knowledge*

Btw, the 57 is like a car... do regular maintenance on it to prevent problems... the more 'miles' you put on it, the more scheduled 'oil changes' you will need.

Common sense.


*moron alert* This is just an analogy. Don't use car oil or any kind of oil on your mixer.

:P
At 1:33 PM 3 October 2007
sixxx wrote
Quote:
*moron alert* This is just an analogy. Don't use car oil or any kind of oil on your mixer.


I think you can use 3 in 1 oil like sewing machine oil on the fader bars, but probably best giving Castrol GTX a miss.
At 1:48 PM 3 October 2007
nobspangle wrote
why not open up both panels? the lower plate is for accessing the 3 faders. that's it. if you open the the main plate you can access all the buttons and switches. i got in there to clean out the B1-B6 buttons and the deck control button. if you use the edge of a kleenex then you can get all the gunk out that may have made it's way in over time, then you can apply the D5. i would recommend doing regular maintenance maybe every 6-8 months. dirt, dust, sweat, and random gunk will make it's way around the knobs and faders and into the casing. it's a very simple process. take your time and put the pieces that come out in a logical order so it goes back the same way. in fact when i opened mine up i found an extra plastic housing that goes under the knobs. i guess it fell in there during manufacturing.
At 7:17 PM 4 October 2007
Quote:
Btw, the 57 is like a car... do regular maintenance on it to prevent problems... the more 'miles' you put on it, the more scheduled 'oil changes' you will need.

Common sense.


i agree with you 100% sixxx
At 7:18 PM 4 October 2007
Update.. My B4 button is now almost non usable... B1 is failing starting to wear out baddly as well.
At 9:04 PM 11 October 2007
360MIX wrote
yer im in the same boat, anyone know what to do for nz residents.
At 3:54 AM 12 October 2007
dreamkast wrote
one of my buttons wasnt firing every single time

pulled both plates and Deoxited all of them

man do they feel good now!!!

best tip in a long time
At 9:40 AM 12 October 2007
AKIEM wrote
Akiem, can you post pics how to open and how you applied the de-oxit spray?
At 10:11 AM 12 October 2007
nik39 wrote
this is my 57 open (dont know if it voids warranty)
i79.photobucket.com

1. remove all fader and knob caps
2. remove the top plate
3. remove the faders (silver screws) let them sit in the bottom
4. unscrew all screws from the bottom plate
5. lift the bottom plate slightly being aware that there is a white flat cable that is connected to the led meter display which is glued to the underside of the bottom plate
6. remove the cable, just pull it out (you can see in the pic its the one in the center, the blue is the contact)
7. now you can take the bottom plate all the way off
8. remove all the caps from the buttons (you can see them off in the pic)
9. spry Deoxit with the quickest burst, using the red straw, aim for between the black and white plastic so it gets all up in there
10. wipe away the access with cloth
11. wait a little while for it to evaporate, you might see liquid in the buttons still when you press them

blam, good to go. maybe my imagination but they feel better then originally

make sure that you dont hammer on the buttons with it open like this because the pc board is sort of floating on plastic things or something. bolting it to the plate is what lets you bang on the buttons

and when you put the plate back on be careful not to bend any of the leds that are sticking up off the pc board
At 8:58 PM 12 October 2007
AKIEM wrote
Jesus. Thats a straigh up wiki article. If you dont mind, can I add this to the scratchlive user wiki?
At 11:28 PM 12 October 2007
nik39 wrote
Someone needs to find out whether this voids the warranty.
At 11:29 PM 12 October 2007
nik39 wrote
nice work! Thank you, man
At 12:05 AM 13 October 2007
DJ Smooth B. wrote
you can use it
I think I spelled some shit wrong
also, try it out because that was from memory, might need refining

and use this pic, not the other one
s79.photobucket.com
At 12:42 AM 13 October 2007
AKIEM wrote
Cheers man :)
At 12:45 AM 13 October 2007
nik39 wrote
sweet, can mods give us some indication on wether we should try this or just send it in.
At 1:20 AM 13 October 2007
dreamkast wrote
no, it doesn't void the warranty. i had taken mine completely apart (disconnected the faders to clean them) and reconnected them all backwards--bad idea. They all fried immediately. The only way i could get sound through anything was by flipping the reverse switches. I took it to rane and they had it fixed and back to me within 1 day and they did it for free because it hasn't been out long enough for the warranty to expire.
At 10:36 AM 13 October 2007
djmoneyd425 wrote
oh yeah, if you completely disconnect the faders, make sure you reconnect them with the red stripe on the RIGHT.
At 10:37 AM 13 October 2007
djmoneyd425 wrote
I just deoxitized my mixer.


It really helped the B buttons. My main problems were B1 & B4 (The ones that get used a lot). Anyways They work really good now, The B1 button still feels a little iffy but it's 10x better then it was before. Mixer was easy as heck to take apart. I only had a problem with one screw (stripped it a little). Other then that it was a cakewalk. I noticed there's a large amount of room in the front of a mixer. Anybody ever think about putting in a laptop usb powered laptop harddrive in there? Seems like it would fit easily.

ps. I cleaned all my faders as well...holy crap it feels like fading on air now. I forgot how smooth these thing are originally.
At 11:27 PM 14 October 2007
DJ Prinvale` wrote
Is Deoxit D5 ok to clean the buttons and faders in the mixer?
At 12:47 AM 15 October 2007
vio0633 wrote
worked great for me. cleaned the metal with a q-tip (there was A LOT of dirt), then a few quick sprays and I moved the faders back and forth a few times to make sure it got everywhere. Let it dry and put um back in.
At 1:28 AM 15 October 2007
DJ Prinvale` wrote
Quote:
I noticed there's a large amount of room in the front of a mixer. Anybody ever think about putting in a laptop usb powered laptop harddrive in there? Seems like it would fit easily.


sounds like an interesting idea, but i'm a bit too scurr'd to start cutting holes and messing with the circuits in my $1500 mixer (i've had mine almost a year so prices we still up there.)
At 3:59 AM 15 October 2007
djmoneyd425 wrote
thought about it, but I do not see what the benefit would be
At 6:41 AM 15 October 2007
AKIEM wrote
alright so i deoxit'd my B6 without unscrewing things. i got lazy and worried about the warranty. it is working great now. no miss hits so far with that button.

I just use my finger and pull the button to the side to make the gap bigger. sprayed some compressed air to clear any dust i cannot see. Then a quick burst of deoxit in the gap. next, i just move the button around in a circular motion (not pressing it yet). then i press it a couple of times. with the compressed air again, i just give it another spray to spread out the lube. and thats it.

also, i was doing some cleaning on my old pioneer 707, and boy was the buttons better (the fader start buttons). no clicks and its smooth to hit. this $1200+ mixer needs buttons like that.
At 8:48 AM 15 October 2007
layzn wrote
thx akiem!!!
At 10:15 AM 15 October 2007
Lord Fader wrote
So i have had mine since 9-5-07 and at my gig tonight some b buttons were not engaging. I thought at first it was because i wasnt pushing hard enough, but even after making sure to push hard down on them, it took a few pushes to engage. You think guitar center will replace it since it hasnt been that long??
At 10:01 AM 21 October 2007
DJCheLu wrote
yeah they should...otherwise rane will fix it for free. gc will correct any issue themselves within 60 days of purchase.
At 6:30 PM 21 October 2007
djmoneyd425 wrote
K i better do it soon then, thank you.
At 7:00 PM 21 October 2007
DJCheLu wrote
just wanna say that after cleaning the b buttons w/ deoxit d5 cleaner they've been working great. I think it's just the gaps that collect dust & dirt are the problem. It seems like sending it in would be a waste because once they get dirty again they will start acting up. If you have steady gig's it's nearly impossible to go without the 57 for a week or so.
At 7:22 PM 21 October 2007
DJ Prinvale` wrote
Quote:
just wanna say that after cleaning the b buttons w/ deoxit d5 cleaner they've been working great. I think it's just the gaps that collect dust & dirt are the problem. It seems like sending it in would be a waste because once they get dirty again they will start acting up. If you have steady gig's it's nearly impossible to go without the 57 for a week or so.

I havent even had mine for 60 days yet, and i use it about 3 nights a week always in a case. I want to try the cleaning technique but dam how much dirt could have gotten in there from such a short time.....
At 7:26 PM 21 October 2007
DJCheLu wrote
I dont think it is dirt.
At 7:50 PM 21 October 2007
nik39 wrote
Quote:
Quote:
just wanna say that after cleaning the b buttons w/ deoxit d5 cleaner they've been working great. I think it's just the gaps that collect dust & dirt are the problem. It seems like sending it in would be a waste because once they get dirty again they will start acting up. If you have steady gig's it's nearly impossible to go without the 57 for a week or so.

I havent even had mine for 60 days yet, and i use it about 3 nights a week always in a case. I want to try the cleaning technique but dam how much dirt could have gotten in there from such a short time.....


yeah mine started messing up after like 3 months of being used (and I was PISSED). I used it a lot though. Two times a week for gigs (one is outside), and pretty much the whole week for practice. Maybe there is a problem with the buttons, not sure but when I cleaned the contacts with a q-tip I gathered a good amount of black stuff.
At 8:00 PM 21 October 2007
DJ Prinvale` wrote
Quote:
I dont think it is dirt.


Thinks it's a mfg defect? Design flaw? I had a dream that I changed the b buttons to the f buttons like on my mac book pro. I got all excited till I woke up :(
At 8:02 PM 21 October 2007
DJ Prinvale` wrote
hahahaha dreaming about the 57 thats awesome :). Im going to GC in about 5 minutes with my receipt in hand while im there i might as well get some of that groove glide stuff, but the weird part about these buttons is that they dont feel broken. They feel exactly like they did when i bought it just without the engagement....
At 8:39 PM 21 October 2007
DJCheLu wrote
yeah I need help.
At 9:35 PM 21 October 2007
DJ Prinvale` wrote
do you smoke around your mixer? that could be cause for extra buildup, but still shouldnt cause them to start failing THAT quickly...
At 11:45 PM 21 October 2007
djmoneyd425 wrote
Quote:
do you smoke around your mixer? that could be cause for extra buildup, but still shouldnt cause them to start failing THAT quickly...


naa, my friday night gig is outside but I don't let anybody smoke near/around it. I'm guessing just a lot of hours, moving it around, dust, wind, dirty fingers, etc etc it could add up pretty fast.
At 12:15 AM 22 October 2007
DJ Prinvale` wrote
Just got back from guitar center, they only had one 57 and it was a repaired one from rane with new warranty etc etc. Anyways i traded it in because i dont feel like waiting until they got more in. All buttons work perfect, hopefully it went into rane because of a button problem and they fixed it so it will either last a lot longer before having the problem again or never have it again. Im kinda mad because i like keeping my stuff in pristine condition and the box i got with this 57 is all crushed and messed up from shipping back and forth.... Also for some reason my channel two up fader is just a tad stiffer then channel one, i hate being so dam picky about things :(. Other then that everything works great and looks new and its good to have working b buttons again. I hope they last this time around :)
At 1:46 AM 22 October 2007
DJCheLu wrote
you don't need to smoke, you have a high humidy in the club in combination with dust and fog from the smokers...
At 1:49 AM 22 October 2007
DJ Smooth B. wrote
deoxit it
At 5:16 AM 22 October 2007
AKIEM wrote
Quote:
you have a high humidy in the club in combination with dust and fog from the smokers...

That is my assumption... but it is only an assumption. I dont know what is causing the problems - but there are definitly some.
At 8:43 AM 22 October 2007
nik39 wrote
Thanks, Akiem!.
The buttons on my mixer are now roking correctly.
I was in big trouble cause its impossible for me to send my mixer to Serato cause i live in Argentina.
Cheeerio.
At 9:57 PM 22 October 2007
So I had my first experience with the echo button (B6) not working properly for about a minute. :(

At home.

A 1 month old mixer that I haven't taken out.

Hours of use? About 10.

-1 Rane.
At 10:30 PM 22 October 2007
sixxx wrote
sticky this thread
add Deoxit to the manual

my buttons feel buttery smoother then original
At 12:14 AM 23 October 2007
AKIEM wrote
Problem is... still waiting for an official "yes, you can do this w/o voiding the warranty".
At 12:27 AM 23 October 2007
nik39 wrote
Quote:
Problem is... still waiting for an official "yes, you can do this w/o voiding the warranty".

+2 if i did attempt this deoxit thing i would put that silicon cleaner lube stuff on the faders as well at the same time. I have read good things about that stuff skratchworx.com
At 12:31 AM 23 October 2007
DJCheLu wrote
Quote:
sticky this thread
add Deoxit to the manual

my buttons feel buttery smoother then original


agreed, the deoxit worked great for me.
At 12:51 AM 23 October 2007
DJ Prinvale` wrote
i don't work for rane, but i can attest from personal experience that "deoxit-izing" your mixer will NOT void your warranty. i did everything suggested in the skratchworx.com tutorial and accidentally reconnected all of my faders backwards and fried them all. i called rane and told them EVERYTHING I had done...they said "bring it in. it's still under warranty. we'll fix it right up for ya and have it ready for pickup by tomorrow."
At 4:29 AM 23 October 2007
djmoneyd425 wrote
Quote:
i don't work for rane, but i can attest from personal experience that "deoxit-izing" your mixer will NOT void your warranty. i did everything suggested in the skratchworx.com tutorial and accidentally reconnected all of my faders backwards and fried them all. i called rane and told them EVERYTHING I had done...they said "bring it in. it's still under warranty. we'll fix it right up for ya and have it ready for pickup by tomorrow."

B/c Rane accepted it once doesnt mean they acknowledge that it will not void your warranty.
At 8:38 AM 23 October 2007
nik39 wrote
Quote:

B/c Rane accepted it once doesnt mean they acknowledge that it will not void your warranty.

you obviously didnt read my last post all the way...

Quote:

i did everything suggested in the skratchworx.com tutorial...skratchworx.com
i called rane and told them EVERYTHING I had done...they said "bring it in. it's still under warranty."
At 8:54 AM 23 October 2007
djmoneyd425 wrote
I read it, but I personally think this was an exception. Unless they explicitly say otherwise, I cant see why taking the mixer apart would not void the warranty.
At 9:17 AM 23 October 2007
nik39 wrote
Using DeoxIT to clean your faders/buttons will not void your warranty.
At 4:34 PM 23 October 2007
Shaun W wrote

Rane, Support
Quote:
Using DeoxIT to clean your faders/buttons will not void your warranty.


Okey, but what about removing the lower cover?
At 5:13 PM 23 October 2007
Quote:
Quote:
Using DeoxIT to clean your faders/buttons will not void your warranty.


Okey, but what about removing my drawers?


Well, that's personal preference I guess. :P
At 5:36 PM 23 October 2007
sixxx wrote
The lower decor plate cover is OK to remove. We give detailed fader cleaning instructions in the manual explaining how to remove the cover and clean/lube the faders.
At 6:06 PM 23 October 2007
Shaun W wrote

Rane, Support
Quote:

Okey, but what about removing the lower cover?

Word, the actual question is what happens if you do what AKIEM has posted (check the pics).
At 6:06 PM 23 October 2007
nik39 wrote
Quote:
Quote:

Okey, but what about removing the lower cover?

Word, the actual question is what happens if you do what AKIEM has posted (check the pics).

Thanks, Nik. Thats exactly what i wanna know.
At 7:05 PM 23 October 2007
i think an "I told you so" is in order here...you know it and i know it.
At 7:14 PM 23 October 2007
djmoneyd425 wrote
moenyd, read again.
At 8:33 AM 24 October 2007
nik39 wrote
Ah, removing the complete top cover, is not recommended, but if done correctly (with power cord disconnected and etc), it would hard for us to tell it had been opened.
At 4:42 PM 24 October 2007
Shaun W wrote

Rane, Support
Quote:
i don't work for rane, but i can attest from personal experience that "deoxit-izing" your mixer will NOT void your warranty. i did everything suggested in the skratchworx.com tutorial and accidentally reconnected all of my faders backwards and fried them all. i called rane and told them EVERYTHING I had done...they said "bring it in. it's still under warranty. we'll fix it right up for ya and have it ready for pickup by tomorrow."
Quote:
Using DeoxIT to clean your faders/buttons will not void your warranty.

Quote:
The lower decor plate cover is OK to remove. We give detailed fader cleaning instructions in the manual explaining how to remove the cover and clean/lube the faders.


what isn't clear here? you were wrong...i was right. I'm not knockin you my dude...i've actually learned a lot from your posts on this forum, but this time, regarding the warranty, you were wrong. You live on the other side of the world. I live about 13 minutes from the factory (depending on traffic). I've personally dealt with the warranty issue after having completely taken my mixer apart and plugged everything in backwards. In fact, i'm pretty positive that Shaun Whitcher is the tech that i gave my mixer to when i took it in (unless there are two Shauns). Get over it dude. Let it go. It's ok to be wrong once in a while. It even happens to me every couple years or so lol.
At 4:46 PM 24 October 2007
djmoneyd425 wrote
Quote:
what isn't clear here? you were wrong...i was right. I'm not knockin you my dude

I dont know why you are making this a battle between me und you. How can I be wrong or even right when I didnt say anything on this matter? I hate it when people give advice w/o having a clue.

Just b/c Rane repaired or accepted your mixer... This could have been done on a pure goodwill basis and may not constitute anything. They are good people at Rane, and I may live on the other side of the world but I still have contact with some of them from time to time. Nevertheless I dont see any reason how the proximity would make any difference.

If anything goes wrong while lubing the fader - it should be covered as they mention the lubing in the manual, so it should be under warranty.


Quote:
Ah, removing the complete top cover, is not recommended, but if done correctly (with power cord disconnected and etc), it would hard for us to tell it had been opened.

So if anything goes wrong while we took the mixer apart (complete top cover) is this covered by warranty? I am not talking about the case if you guys would not realize that the top cover has been replaced - obviously then it would not be a problem for the user if he doesnt explicitly tell you.
At 8:59 PM 24 October 2007
nik39 wrote
Dude...can you read?

I TOLD Rane that i took the top cover off...TWICE. Once over the phone and once when I was dropping it off. They TOLD me that it was STILL under warranty. PERIOD.

And I count 16 posts by you on this topic alone...seems like you've had plenty to say on this matter.

Give it up.
At 10:03 PM 24 October 2007
djmoneyd425 wrote
Money....CHILL!

I understand what Nik is saying. They say that removing the complete cover is not recommended. And as far as i'm concerned if they can prove that you damaged the mixer with the cover removed ("....for us to tell it had been opened") the warranty could be void.

I think the only parts of the mixer that are self serviceable are the faders (wich you can lube and replace yourself), so your case is covered. But if you remove the complete cover and you break something its it would void the warranty.
At 12:37 AM 25 October 2007
I do not think the bottom cover is meant to be removed by the user.

I have Deoxited buttons without removing the cover. But I don't like the idea of a pool of the stuff forming.

we do need a definitive answer
At 1:24 AM 25 October 2007
AKIEM wrote
Exactly.
At 2:03 AM 25 October 2007
We are not talking about the bottom cover. We are talking about the complete top cover.

But yes, we need a definitive answer.
At 2:04 AM 25 October 2007
right, I call the larger plate that covers the entire top of the mixer the "bottom cover" as apposed to the "top cover" being the smaller one you remove to service the faders.
At 2:35 AM 25 October 2007
AKIEM wrote
Did anyone heard about any other brand/model mixer that needs opening the mixer that often? Which is even mentioned in the manual? Can anyone mention a brand/model mixer that is (or was) in his/her possession that worked flawlessly without need of opening or repair years after years of abuse?
Just looking for your honest opinion/advice.
Thanks.
At 4:55 AM 25 October 2007
dj pepi i wrote
i've had a Vestax 06 Pro and a Vestax 05. I had to open both frequently, but the diference is that those Vestax faders were really crappy and made a lot of noise when they were dirty.

I've opened my Rane just once (to deoxit the buttons). And its working just fine.
At 5:29 AM 25 October 2007
even a maserati's gonna need regular oil changes to stay tip top!
At 6:44 AM 25 October 2007
djmoneyd425 wrote
Stuart+AKIEM, thank god, at least some people understand what I was trying to say.
At 12:04 PM 25 October 2007
nik39 wrote
Wow, OK I'll give it to you straight.

The decor plate, the colored plate covering the faders (as detailed in the product manual), is OK to remove.

--------------------------------------------------------------

[begin_legal_rant]

We do not authorize, recommend nor condone the removal of the main metal faceplate cover.

Quote:
Unauthorized service performed on any Rane product will void it's existing factory warranty.
^^ at our discretion ^^

Quote:
RANE CORPORATION WARRANTS ALL RANE PRODUCTS (EXCEPT THOSE ITEMS CLASSIFIED AS WEAR PARTS, AND LISTED ON THE MANUAL-1 PAGE OF EACH OPERATORS MANUAL) PURCHASED IN THE U.S. AGAINST DEFECTS IN MATERIAL OR WORKMANSHIP FOR A PERIOD OF TWO (2) YEARS. WEAR PARTS ARE LIMITED TO A PERIOD OF NINETY (90) DAYS FROM THE INITIAL DATE OF RETAIL PURCHASE FROM AN AUTHORIZED RANE DEALER—WEAR PARTS REQUIRE PROOF OF PURCHASE DATE. This limited warranty extends to all purchasers or owners of the product during the warranty period beginning with the original retail purchase. Rane Corporation does not, however, warrant its products against any and all defects: 1) arising out of material or workmanship not provided or furnished by Rane, or 2) resulting from abnormal use of the product or use in violation of instructions, or 3) in products repaired or serviced by other than authorized Rane repair facilities, or 4) in products with removed or defaced serial numbers, or 5) in components or parts or products expressly warranted by another manufacturer. Rane agrees to supply all parts and labor to repair or replace defects covered by this limited warranty with parts or products of original or improved design, at its option in each respect, if the defective product is shipped prior to the end of the warranty period to any Rane authorized warranty repair facility in the U.S. or to the Rane factory in the original packaging or a replacement supplied by Rane, with all transportation costs and full insurance paid each way by the purchaser or owner.



[/end_legal_rant]
At 6:26 PM 25 October 2007
Shaun W wrote

Rane, Support
Thanks for the clarification, Shaun. :)
At 6:30 PM 25 October 2007
nik39 wrote
And..............










































We were right. End of story.
Thanks Shaun.
At 6:44 PM 25 October 2007
um....nik39 was right. you were just holding his needle...
At 7:22 AM 26 October 2007
djmoneyd425 wrote
As i said, "End of story"
At 7:47 AM 26 October 2007
Jesus... I was not right, I was not wrong. I didnt say "they said warranty is void" or anything, I didnt say anything about what they said or did not say.
At 10:34 AM 26 October 2007
nik39 wrote
Oh yeah...


Quote:
End of story.
At 10:36 AM 26 October 2007
nik39 wrote
Quote:
Oh yeah...


Quote:
End of story.


will one of you moderators close this thread already please...
At 5:37 PM 26 October 2007
djmoneyd425 wrote
End of the story about warranty.

That doesnt mean we cant still discuss alternatives or experiences. No need to close this thread IMHO.
At 5:53 PM 26 October 2007
nik39 wrote
wow...shut the fuck up about it already.
At 9:45 PM 26 October 2007
djmoneyd425 wrote
Hahahahaha!
At 10:35 PM 26 October 2007
Ive been able to squirt Deoxit straight into the buttons without removing the plate. But then I do have a concern about not being able to wipe it away.
At 10:59 PM 26 October 2007
AKIEM wrote
Quote:
Ive been able to squirt Deoxit straight into the buttons without removing the plate. But then I do have a concern about not being able to wipe it away.


it's okay if you don't wipe it down completely. Get what ya can.
At 11:10 PM 26 October 2007
DJ Prinvale` wrote