actually tuned the screen updates to 20 and works just fine..

How bout setting DISPLAY to 5 updates per sec. and USB latency to 20ms...?

The strobe-like display may cause Epilepsy and the high USB latency can be used like the Echo effect when you're scratching.

The software is broke and needs to be fixed. The only real solution right now is version 1.5.

Maybe, but just can see there is some correlation between screen updates and audio dropouts. Maybe Serato can fix this now.

also have bluetooth and wi-fi off (if it matters).

seratosnatch are you on osx 10.6.4? if so serato already had a lead that dropouts are caused by the new graphics code on the waveform, there seems to be a lot of graphics related issues on osx 10.6.4 not just with serato. Anyways, im glad you took care of it :), i fixed my dropouts by applying the latest graphics driver for my mbp.

i use the ns7 though.

I am on OSX 10.5.8..
always has worked well for me, so never updated.
Should I update some graphics driver?

not sure, i think the patch was released only for us 10.6.4 people, dont think 10.5.8 has the same issue but might want to check on your software updates if you have any patches available.

thing is..all my other audio apps that have alot of movement AKA. Ableton, Traktor, , run fine..so why this Itch code runs differently?

unfortunatly i did all that screen redraw adjusting and it did not help... so this makes it still a mystery as to what is the cause and the real fix

Hey guys,

I tested 10.6.4 before installing the graphics update & reproduced audio glitches with the XONE DX on two machines, an i5 MBP & a model 4,1 Macbook. I was able to reproduce these glitches at least every 10 minutes, some were minor & some were a lot worse.

I then tested after installing the graphics update & it didn't completely solve the issue for me but it did reduce it significantly. I am still not able to reproduce this issue with 10.6.3

As a side note, I could not reproduce any such issue with the VCI-300 or with the VFX-1 connected & when in use. I have not tested other ITCH controllers with this test procedure as of yet.

Cheers guys,
Zeb.

well i will load the patch then... and we will see

you didnt trust me huh :P

no i had one more gig since you said it...... :)

ooops..I'm still getting them again..

lol.

Wats taking so long for Serato to try out the MBP 10.6.4 and NS7 setup ???

can anyone hook me up with 1.5........???? 1.7 aint workn that well for me at the moment....fml..

www.serato.com

Zeb - what's the current plan of getting this fixed?

Any update on this? Timeline for 1.8?

cdn.damnlag.com

+D

still have problems, so this thread was a lucky day..The settings do help a bit though.

DISPLAY @ 30 AND LATENCY @ 10 fixed my audio dropouts with 1.7 (xone dx)

I tried it like this, but after time got them back..like they build up somewhere..

I'm on 10.5.8 and 1.7 works like a charm with 2ms and 60 frame rate update ;)

cool..glad we are sorting some things out~!

K-One..I am on 10.5.8 too. Macbook 2008 SantaRosa 2.0 ghz 4 gb ram and getting drops..

I'm on a 2008 MacBook (Black) 2.Ghz 2gb Ram.
Maybe it has something to do with the newer chip sets?
On the other hand, most drop out problem so far has been reported on 10.6.4...but you're getting them with 10.5.8?
What is the nature of the drop outs? Do you get the USB warning light only? Our do you get the audible drop outs as well?

should i downgrade to the original version? if so please let me know the steps to do so. thanks.

Maybe program has a memory leak...
man and to think i was going to sell my pc and get a mac hoping the audio dropouts would go away....i have an i7 8gigs of ram nvidia video card and a 750 gig hd im running ns7sfx no corrupt music and its been doing audio dropouts since 1.7 or 1.8 can't remember now im running 2.0 also hard drive has been wiped out like three times even sent it off to warranty and replaced with new hard drive thinking it was that and it still drops out i thought it was only pc also my other laptop drops out as well and my friends does too...i had traktor but i hate it it sucks i wish serato would get on the ball with this......funny thing is i was recording using the program and got 2 dropouts and when i listened to the recording they werent there at all...

serato my momma always told me if a lot of ppl tell u something its probably cuz its true....LISTEN TO US!!!!!!!!!

Dj sl1..i had the same issue, I disabled the nvidia video card driver...no drop outs..anyone has a light nvidia driver i can use...sucks to use generic video driver...but i can live with it with no drop outs

i used to have the problem real bad i have a toshiba a665 and i found out a couple months ago that it was a hd audio driver that was causing my system to freeze with any type of media file i went to nvidia.com and looked up under their beta drivers and notice that they made an update to the hd audio driver...since then my computer no longer hangs or anything. since then nvidia published their new driver update non beta and it works flawless try that and you should be good if u had any hangs or looping noises... my audio dropout rarely happens anymore i just think its something with itch... i feel bad for toshiba warranty i sent my laptop back like 6 times... new hard drives mother boards graphics cards they ended up outsourcing to engineers than after that they sent me a new upgraded laptop with an updated card and more memory...still froze!!!!!!! come to find out it was Nvidias fault for their sucky old drivers...hope this helps u let me know!!!

Thanx my peepz.... this info has really helped.... preciate the feedback.... Any word on that sync problem with the update.....?

my sync still locks in when i hit the button havent used it since 2.0 been doin it manually gets tough when you get a lil drunk

i know right.... you have to move the pitch really carefully. i try not to use it myself....