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Downloaded songs

househousebaby 11:26 PM - 28 August, 2010
I am new here and I need to know where do my downloaded songs go? I search my whole computer and cannot find them, so I am not sure where to look because it doesnt ask you what file to save it to when you download. I hope someone can answer this for me. Thanks
Serato, Support
ChrisD 10:28 PM - 29 August, 2010
Hi househousebaby,

What operating system and web browser (including version) do you use?
househousebaby 1:28 AM - 30 August, 2010
i have windows 7 and internet explorer
Serato, Support
ChrisD 2:31 AM - 30 August, 2010
Internet Explorer will prompt you to specify a download location for each file that you download.

But the first time you try and download a file from Whitelabel.net Internet Explorer will block the download. When then happens a yellow bar appears across the top of the browser screen. You can click the yellow bar and tell Internet Explorer to allow downloads for the whitelabel.net domain.
househousebaby 1:30 PM - 30 August, 2010
thats the problem the pop up blocker was unblocked to allow downloads, but nothing popped up to ask me what location i wanted to download it to.
Serato, Support
ChrisD 10:28 PM - 30 August, 2010
Are you sure you selected the 'allow downloads' option?

Also, after selecting the 'allow downloads' option I *think* you have to reload the page then click the download link again.