Software help archive

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Faders do not work as they might

Product
ITCH
Version
1.5
Hardware
Vestax VCI-300
Computer
Mac
OS
Platform
-
DJ D'Lar Munich 9:13 PM - 19 March, 2010
Product: itch
Version: 1.5
Hardware: vestax-vci-300
Computer: mac
OS Version: 10.6.1
---

Hi! I work with VSI300 und itch for the last 4 month, but have a problem with it all the time. The faders only turn off or turn on the sound, but do not really fade. Along all the way of their movement there is no response or difference. This Problem appears suddenly, dissapears suddenly too.
I tried 2 VCIs und 2 Computers (Vista, XP, now MAC) but it still happens.
Im tired of working with gain and crossfader!!((((

I noticed, that wenn it goes wrong, the respond of the weels goes strongen (by small turn - much difference) and when it goes right, by bigger turn.

Please help! I have no idea more, why this is so! What i make wrong? Please answer as soon as you can! Must work tomorrow!

Hope, I explaned fine) Sorry for my english=)
PPIP 3:16 PM - 20 March, 2010
You can adjust the fader curve at the front of your VCI.
DJ D'Lar Munich 4:54 PM - 20 March, 2010
I KNOW, i tried, but tis is not the problem. I have send Vestax to check, course it came defect, so the VCI is all right. The Problem comes and dissapears, sometimes quickly, sometimes i play so all night long(
Now it goes well again, yesterday was not functioning properly.((( What could this be else?
Vestax
Carl - Vestax 11:47 PM - 22 March, 2010
Hi DJ D'Lar Munich,

I just want to make sure i give you the right contact info. Did you contact

Germany
Korg & More DJ-Tools Division of Musik meyer GmbH
www.vestax.de
Industriestrasse 20
35041 Marburg - Germany
E-mail: dj-tools@korgmore.de
www.vestax.de
tel:+49-6421-989-540 fax:+49 (0)6421-989-530

If so and they returned the unit not working lets get you some help with this.
I will also have our Vestax Europe division contact you for more help.

Thank you,
Carl