Software help archive

A read-only archive of old serato.com help threads.

cdj-900 and serato

Product
Scratch Live
Version
1.9.2
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
Holden Caulfield 4:56 PM - 16 December, 2009
Product: scratchlive
Version: 1.9.2
Hardware: scratchlive-sl1
Computer: mac
OS Version: 10.5.8
---

Pioneer is advertising these as natively supported by serato, Torq, and virtual DJ.. Torq and Virtual DJ work fine currently with them, I'm unfortunately a Serato user...

I just got my set of 900's yesterday, and after 24hrs of playing, I've concluded that they are not usable with the current software. I mean, why can't we map the jog wheels?

Anyhow, I know the 6 of us that I know who all got our new CDJ's are scratching our heads like "What now?"

What's the story with support for these bad boys? Is there a maintainence release coming out soon?

Thanks!
Konix 5:10 PM - 16 December, 2009
Well, there's a couple of things. The CDJ-2000/900 can operate in traditional MIDI mode, and native HID mode. Scratch Live doesn't allow mapping of jog wheel in traditional MIDI mode, Torq and Virtual DJ do I believe. Native HID support will allow full jog/platter control though. However, native HID mode in Scratch Live for the CDJ-2000/900 is not currently available. That will be coming in a future version.
Millz 6:17 PM - 16 December, 2009
what about traditional midi? I cant get my 2000 or my 900 to map
Rane, Support
RafaelM 6:46 PM - 16 December, 2009
Millz - Konix answered your question here: "The CDJ-2000/900 can operate in traditional MIDI mode, and native HID mode. Scratch Live doesn't allow mapping of jog wheel in traditional MIDI mode"

You can map everything else on those CDJs BESIDES the jog wheels - when using ScratchLIVE.
Millz 6:52 PM - 16 December, 2009
I can not get it to work. I know HID is in the near future, but Id love to be able to use the MIDI functions.
Rane, Support
RafaelM 6:58 PM - 16 December, 2009
Again, you can MIDI map all of the other functions of the CDJ but the jog wheel will not work to Scratch. Which renders it useless.

So use the CDJ as a normal CDJ for now - this is all you can do.
Millz 7:02 PM - 16 December, 2009
what i am saying is even though i have connectivity between my macbookpro and my cdj 2000, i can not map ANYTHING in serato...
Millz 7:13 PM - 16 December, 2009
so I figured Id tell you more of what Im doing so you can figure out what Im doing wrong.

1. Turn on MBP, CDJ2000.
2. Plug in SL3 box
3. Plug in CDJ 2000 via USB
4. Click Link and Connect on CDJ 2000.
5. CDJ2000 and MBP (under Audio MIDI) shows connectivity)
6. Open SSL
7. Click MIDI
8. SSL and CDJ 2000 have no connectivity, thus nothing I choose on the CDJ 2000 maps in SSL.
Rane, Support
RafaelM 7:35 PM - 16 December, 2009
Millz: This post is for Holden Caulfield.

It sounds like you are having Midi issues on your computer. We can help you with this but you will need to start your own post please. Thanks.
DJ-Plattenkiller 8:19 PM - 16 December, 2009
its not only millz who has this problems. i also cant assign anything via midi on my sony vaio.
Rane, Support
RafaelM 9:05 PM - 16 December, 2009
The issue is the controller itself - you are correct. I have posted in Millz thread here: scratchlive.net
Holden Caulfield 10:38 PM - 16 December, 2009
So in conclusion, what sort of time frame are we talking for a new release?

Half the hype around these units has been the advertised native support in Serato.

Pioneer is grumbling like this was supposed to be taken care of prior to the Unit's release, not after..

I realize you guys can't discuss internals on the forums, but your comment about supporting it natively "In the future" kinda' worries me.

I put together this whole new system and built it around Serato. Does future mean a matter of days, or does future mean "we have no plans of supporting it at this time, but may consider it someday if enough people hoot and holler"?

Thanks guys!
Rane, Support
RafaelM 10:54 PM - 16 December, 2009
I personally do not know of a time frame - we here at Rane are a little in the dark about these controllers being natively supported - we do not write the software.

Lets see if we can get someone from Serato to chime in and answer your questions.
Holden Caulfield 12:46 AM - 17 December, 2009
Cool!

Here's a Video demonstrating the native support of the CDJ-2000....

It's also not supposed to work yet, right?

Here he is using it to scratch, and spin the jog wheel...

Watchwww.youtube.com
DJ-Plattenkiller 7:14 PM - 17 December, 2009
these things on this video didnt work yet. the next question is why he has in this video red lights on his jog wheel ? ;)
Millz 7:19 PM - 17 December, 2009
the red lights were on a protocol version of the cdj2000 (from around may 2009).
DJ-Plattenkiller 7:28 PM - 17 December, 2009
this means that at may 2009 it works with serato :D
Holden Caulfield 7:43 PM - 17 December, 2009
.....and that and a nickel will buy you a piece of gum.

I await serato's input on when they may decide to release this to the rest of us...

Thanks!
Millz 6:32 AM - 18 December, 2009
imo, they used a tt57sl in the video.
DJ-Plattenkiller 9:02 AM - 18 December, 2009
ok and he says january 2010 the new version comes out ... but the next is the display only shows the time and that is linked to ssl but no trackname or cover or something else. or did i need eyeclasses :)
Millz 2:47 PM - 18 December, 2009
ok so all the 2000s have red led's in them (supposedly) when you connect a 2000 via HID
DJ-Plattenkiller 3:05 PM - 18 December, 2009
we will see it with the next version of ssl i hope :D
Holden Caulfield 3:44 PM - 23 December, 2009
So any luck with getting Serato themselves to chime in? I've seen the software, can they be talked into at least releasing it as a public beta so we can all use our new toys??
Rane, Support
RafaelM 4:48 PM - 23 December, 2009
Apparently there were issues mapping the jog wheels with these units and Serato felt it was not ready to release to the public.

A fix is in the works but an exact release date is not yet known. From what I was told - we should see support for these units once this platter issue is resolved.

Thats it for now folks :)
BriChi 6:19 PM - 23 December, 2009
Quote:
the red lights were on a protocol version of the cdj2000 (from around may 2009).


The red lights mean you are in HID mode, same thing happens if you download the new version of Traktor, in HID mode the white lights turn to red
Millz 6:26 PM - 23 December, 2009
right but ask pulse and he will tell you that his cdj2000 he was testing the red leds were standard...but yes u are correct now with the hid turnin them red. :)
BriChi 8:04 PM - 23 December, 2009
gotcha.....
Serato, Forum Moderator
Sam 7:20 PM - 24 December, 2009
Hi guys,
Here's the official update from Serato and Pioneer:

Quote:
Serato, with cooperation of Pioneer, is dedicated to delivering the
best possible user experience for DJs who use Scratch Live with
the CDJ-2000 or CDJ-900. Due to some technical limitations that came to
light during testing of the CDJ2000, we have rescheduled release of
official support. CDJ900 support will be in included in Scratch Live
in Q2 2010. We will issue a date for a CDJ2000 firmware update and
support in Scratch Live as soon as possible.
Millz 9:09 PM - 24 December, 2009
cool beans
Millz 9:10 PM - 24 December, 2009
the 900 is a bit sloppy and slow loading...
Holden Caulfield 4:15 AM - 27 December, 2009
I don't understand why the 2000 and 900 should be released at different times?

They're essentially the same mechanism, and the data from them is like identical..

So I'm looking at like April or May before my damn new CDJ-900's work with Serato??

Are you kidding?

The MEP-700 and CDJ-400 are almost the same thing.. If they work, why not all of them?

We have new industry standard players on the market, and Serato seems to have no interest in supporting them in a timely manner. 2nd quarter 2010? are you serious?
Millz 8:32 AM - 27 December, 2009
they are 2 totally different players...trust me. i own both, and i can tell u the 900 is garbage compared to the 2000.

you cant blame serato for playing it safe and releasing the 900 hid support in q2 of 2010. pioneer is still working out MANY bugs in the 900/2000 alone.
Rane, Support
Zach S 10:05 PM - 25 January, 2010
Quote:
We have new industry standard players on the market, and Serato seems to have no interest in supporting them in a timely manner. 2nd quarter 2010? are you serious?

This is not the fault of Serato.
Pioneer should have held off on either putting out these players or, at least, stating that they work with SSL until they do.
The problem is not with the Scratch Live software. Its with the Pioneer firmware.
BriChi 10:33 PM - 25 January, 2010
really, cause they seem to feel the opposite :)
Millz 10:41 PM - 25 January, 2010
oww
VJ Justin Allen 10:51 PM - 25 January, 2010
I have had those same discussion with Pioneer people and BriChi is right with his comment.

Perhaps the people and Serato and the people at Pioneer could talk about this perception.
BriChi 11:05 PM - 25 January, 2010
can you guys record the conversation when you speak, I would love to hear it, LOL
Millz 11:15 PM - 25 January, 2010
i wish i wouldve recorded the conversation i had with "john" at pioneer. i could prob get some bribe money out of it.
BriChi 12:44 AM - 26 January, 2010
VJ Justin Allen 12:48 AM - 26 January, 2010
Seriously...someone at Pioneer or Serato pick up the phone.
BriChi 1:17 AM - 26 January, 2010
yeah, especially since the thread below got locked and I got yelled at, LOL

forums.pioneerdj.com

Sorry Pulse, Just trying to help out fellow Serato'ers and 2000 users, If the story was the same between the 2 companies, then this wouldn't be going on, but each company is pointing the finger to the other
VJ Justin Allen 1:34 AM - 26 January, 2010
To be very honest the lack of ScratchLive support as well as the 100% complete mess that RekordBox currently is in are the main reasons that I returned by pair of 2000's. Yes, they were also damaged, but I could have just exchanged them instead or returning them. But after playing with them for the weekend (about 20 hours in total), I just could not justify how poor they were in terms of being functional with my workflow.

I will buy them again in about 6 months, hopefully if they are fixed by then...or if something better hasn't come out. But after being a Pioneer owner for the last 7 years, owner of 2 DJM-800's and 6 DVJ's...I am very very surprised at how this release has been mishandled.
Millz 2:11 AM - 26 January, 2010
bloody bastards @ pioneer :)
BriChi 2:11 AM - 26 January, 2010
lol
Millz 2:23 AM - 26 January, 2010
the cdj 2000s perform REALLY poorly right now...you know something aint right when I can scratch better on a worn out cdj 1000mk3...
BriChi 2:29 AM - 26 January, 2010
Yeah, the other thing killing me right now too, which I still have to report is that there is a delay sometimes when trying to do certain things like set a hot start or a loop in (cue) point. I would load a track, let it play a second or 2 and try and hit loop in and nothing happens, I have to wait a couple of seconds more, rewind and then set it. It's as if the processor is busy doing something else but setting or loading hot starts and cue points should be priority to the processor.
Serato, Forum Moderator
Sam 3:21 AM - 26 January, 2010
Quote:
I have had those same discussion with Pioneer people and BriChi is right with his comment.

Perhaps the people and Serato and the people at Pioneer could talk about this perception.


It's not Serato's fault, and it's not Pioneer's fault. Neither company was happy with what came up during the testing, and we decided, after talking it over together, to put more work in to come up with a proper solution. We had a very productive discussion at NAMM, and we're making progress. The solution will require a software update and a firmware update.
BriChi 11:58 AM - 26 January, 2010
cool, thx for the update Sam
VJ Justin Allen 12:48 PM - 26 January, 2010
Thanks Sam.
DJ-Plattenkiller 8:03 PM - 26 January, 2010
SAM, i hope it´s more than only the HID support what takes so long, because Pulse from the Pioneer Forum says something like April. I hope that in Future Pioneer and Serato is working better together. Things like soundoutput from scratchlive over these Players would be nice. Only plug in the ssl box as a dongle ;)
stefdownunda 5:23 AM - 28 January, 2010
That's it, I think I'm definitely put off now from buying those CDJs now...god damned, I don't know how Pioneer managed that one. It's not like I was considering upgrading here, I have no decks at all...from looking at them I was drooling and everthing, and now I hear these voices in the back of my head...don't do it...don't do it...don't do it...hummm me no like
Millz 6:02 AM - 28 January, 2010
if you want to use the cdj 2000 for anything more than a cdj 1000, id wait about 6 months to a year....
nik39 1:27 AM - 11 February, 2010
Can anyone finally clarify whether...

a. why Pioneer says in the demo videos that you don't need the Scratch Live box?
b. whether it is true that the audio comes out of the players and not out of the SL box?
BriChi 1:35 AM - 11 February, 2010
A: they said that it was a screw up in the video, they should have never said that, When they made the video they said that quick and then realized that every other software BUT serato will no need the box. Programs like Traktor can be used without their box and the 2000's as the soundcard.

B: The audio comes out of the scratchlive box, Right now it works just like any other player hooked up to serato, we will see if they change anything once native support comes out, Maybe just use the SL box as a dongle and let the audio pass through the players, We shall see
nik39 1:36 AM - 11 February, 2010
Thanks for the clarification BriChi :)
BriChi 1:39 AM - 11 February, 2010
NP
DJ-Plattenkiller 8:54 PM - 11 February, 2010
Quote:
Maybe just use the SL box as a dongle and let the audio pass through the players, We shall see


Would be cool but i think there will be only native support ... but native support would be a step forward :)
Serato, Forum Moderator
Matt-C 1:12 AM - 15 February, 2010
Hi Holden Caulfield.

Do need any further assistance?
browny 9:46 PM - 15 February, 2010
ok this tread has me worried... do i wait to buy my cdj2000's now??? if there not fully compatible with ssl? i was goin to sell my cdj's and get the 2000's. are serato 100% going to sort this problem?
VJ Justin Allen 9:51 PM - 15 February, 2010
Wait for a while longer browny.
BriChi 1:07 AM - 16 February, 2010
it depends browny, right now my cdj's work great, you would use them the same way you would use the 1000's, only except for using the control CD you can use the control signal on a usb drive. Native support where you wouldnt need the control signal will come, just might take a while like in April as they mentioned earlier
Serato, Forum Moderator
Matt-C 1:15 AM - 16 February, 2010
Hey guys.

Serato and Pioneer will most certainly publicly announce any news :D

Since the original question was answered, we'll close the thread down for now. But keep an eye out for any announcements.