NS7 OWNERS:
We recently learned that a small production run of NS7s had a manufacturing issue that requires a simple rework to a component inside the unit (a single diode with the wrong value was mistakenly used). While we were able to diagnose and correct the issue for the majority of units before they were shipped to our retailers, a small number of units made their way into the hands of end users before it could be corrected. Note that this only effects a small handful of units that were produced and shipped to retailers after August 1st; all units purchased before that date are not effected by this issue.

If you own an NS7 with a serial number whose last four digits are between 3007 and 5001, we have set up a hotline for you to call to arrange to have the issue corrected with your unit. Please call us at (401) 658-3131 x 1408, and we will make arrangements to update your NS7.