Software help archive

A read-only archive of old serato.com help threads.

SSL Taking Forever to Read Tags

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
henryo 8:03 AM - 2 December, 2008
Was doing an overview building session, when, with about 3 songs left, I accidently unplugged the USB cord from my external drive. Ever since, whenever I open SSL, the program spends hours reading the tags of my files at a snail's pace. Have I corrupted my drive somehow?

-Worried User
henryo 3:22 PM - 2 December, 2008
Deleted all crates and reinstalled SSL.
Everything working fine now.
Rane, Support
Shaun W 5:34 PM - 2 December, 2008
It sounds like crates and database files were damaged when the drive was disconnected.

Glad to hear you got things sorted.
henryo 6:30 PM - 2 December, 2008
Is this a common problem in this sort of situation? I'm currently trying to reorganize my music collection at the moment and am debating whether to organize by a folder-->drag and drop into Serato method or simply attemping to properly tag everything and use crates exclusively.

Since my folders/files are still there and seem to be working properly (haven't tested enough tracks to know if the unplugging had any significant corruptive effect on my files), this seems to be the safer, more stable route to take.

Is what happened to me normal or a fluke incident?
Rane, Support
Shaun W 7:55 PM - 2 December, 2008
Disconnecting an external drive while SSL is building overviews and etc can definitely result in potential file damage and file loss.

If you're using the external drive and disconnecting it from your computer properly, the chances of this problem happening again is very very slim.