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Don´t receive serial number

Product
Pitch 'n Time Pro
Hardware
-
Computer
PC
Version
1.0
Platform
protoolsle
OS
Windows XP
I have a number of order from 26 september 2006 but i don´t receive the serial number yet. Order 6522230in name Aline grossi.
At 5:26 PM 31 October 2008
Hi Plinio,

Our records show that you requested this order be cancelled and your credit card refunded, which is what we did - hence you haven't received a serial number.
At 2:09 AM 3 November 2008
Michael R wrote

Serato, Support

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