All Serato plugins come with only one license to authorize the software. Pace offer insurance, and your iLok should be covered by contents insurance (check with your provider). Of course if the worst should happen, we are happy to assist in keeping you up and running while insurance is coming through, contact us via email: support@serato.com

Also discounted extra licenses are available from http://www.serato.com/purchase/

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How complex can the sound file be to get a good result with Serato Pitch 'n Time?

As complex, or as simple as you like - even a complete mix.

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How do I convert audio between different frame rates?

To convert audio from between different frame rates locate "Rate Change" section in Pitch 'n Time. Your source rate is the source rate value, and target rate is the target rate value.

For example, from 25 FPS to 24 FPS you will use the following:

Source Rate: 25
Target Rate: 24

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What are the flaws of other methods of pitch and time shifting?

The biggest problem with existing products is the limited range of material that can be processed without introducing objectionable distortion. If you play your instruments one note at a time then what's already out there may work for you. That is, if you can get mysterious settings like 'tracking' just right. When you work in the real world, plug-ins shouldn't be telling you what you can and can't do. Serato Pitch 'n Time has no confusing settings to tweak, and no nasty surprises. With Serato Pitch 'n Time you can process a wider variety of material than ever before, and always know you're going to get the best sound quality. Anything from a bass line to guitar chords to drums, or lead vocals, backing vocals, or even a complete stereo mix!

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Does Serato Pitch 'n Time work with MP3 files?

Serato Pitch 'n Time works with any audio selection within a DAW. MP3 files have to be imported into a suitable DAW environment before they can be processed.

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What is the range of pitch shifting?

Plus or minus 36 semitones.

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What is the range of time stretching?

From 12.5% to 800% of the original tempo.

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What is Serato Pitch 'n Time?

Serato Pitch 'n Time is high quality time and pitch shifting software.

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Why does Serato Pitch 'n Time work better than other time and pitch shifters?

The answer is simple. Up until now researchers have looked at the problem of time stretching as a mathematical one, and applied objective mathematical techniques to the problem. They've failed, because they haven't properly defined what they're trying to solve.

It may seem obvious, but the perfect time stretch is one where the output sounds the same as the input, just faster or slower. The key word here is 'sounds', which means the problem isn't about waveforms or kilohertz - it's all about hearing.

Serato Audio Research has developed a sophisticated model of the human auditory system. In a sense, the software "listens" to the music, performing a sophisticated auditory scene analysis. Only by listening can it determine what 'sounds' the same, but faster or slower. Normally using such a sophisticated model of the human auditory system would be computationally prohibitive, so novel mathematical methods had to be developed by Serato to speed up this process in software.

Serato have US and international patents for this technique.

If you would like more specific information on the technology that makes Serato Pitch 'n Time work please visit http://www.serato.com/technology/faq/

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How do I purchase Serato Pitch 'n Time?

We recommend that you purchase Serato Pitch 'n Time through your local dealer. If preferred, you can also purchase a copy now using our secure online order form at http://www.serato.com/purchase/

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How much does Serato Pitch 'n Time cost?

Pitch 'n Time comes in a variety of flavors.

Pitch 'n Time Pro retails for $799 USD. An upgrade is also available for $99 USD to all users not currently authorized with an iLok. Pitch 'n Time 2.2 owners can use their current iLok license with this version.

Pitch 'n Time LE has an MSRP of $399 US.

Pitch 'n Time FE has an MSRP of $399 US.

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What is an iLok?

Please read this information on the iLok at http://www.serato.com/ilok/

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Pitch 'n Time LE

Pitch 'n Time LE for Logic Pro 8 iLok issues

Problem
If you are using a Mac PPC without a valid iLok license, Logic Pro 8 may crash when processing and unsaved data may be lost.
If you are using a Mac Intel without a valid iLok license, Logic Pro 8 will not provide an indication that processing has failed.

Solution
Always use Pitch 'n Time LE with a valid iLok license. A 30 day demo license is available here:
http://serato.com/products/pntle/download

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Can I download a demo of Pitch 'n Time LE?

Yes. A demo version of Pitch 'n Time LE is available from http://www.serato.com/products/pntle/download/

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Do I need to have an iLok key to run Pitch 'n Time LE?

Yes, please read about the iLok at http://www.serato.com/ilok/

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I already own Pitch 'n Time 2.4, can I crossgrade to Pitch 'n Time LE?

Yes you can. People who own Pitch 'n Time 2.4 or Pitch 'n Time Pro can crossgrade to Pitch 'n Time LE for $99. When you do this you surrender your Pitch 'n Time Pro license and receive in exchange Pitch 'n Time LE.

Alternatively, you can keep you Pitch 'n Time Pro license and purchase Pitch 'n Time LE at the discounted price of $199. You can only purchase one copy of Pitch 'n Time LE for each copy of Pitch 'n Time Pro owned.

To purchase a crossgrade or discounted Pitch 'n Time LE please email us at sales@serato.com with you serial number and iLok user ID.

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Is the sound quality different between Pitch 'n Time Pro and Pitch 'n Time LE?

Both Pitch 'n Time Pro and Pitch 'n Time LE use Serato's award winning Pitch 'n Time algorithm so the sound quality is the same in both versions.

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Do you get both the Logic version and the Pro Tools version of Pitch 'n Time LE in the same box?

Yes, Pitch 'n Time LE comes with Pro Tools and Logic Pro versions. However you only receive one iLok authorization with each license so you cannot run the Logic and Pro Tools versions on two different computers at the same time.

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Do I need Pro Tools hardware to run Pitch 'n Time LE with Logic Pro?

You need no additional hardware beyond what is currently required to run Logic Pro.

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What version of Logic do I need to use Pitch 'n Time LE?

You need to run at least Logic Pro 7.2

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What is the main difference between Pitch 'n Time Pro and Pitch 'n Time LE?

Pitch 'n Time Pro and Pitch 'n Time LE both include Serato's award winning Pitch 'n Time algorithm so both versions produce the same high quality output.

Pitch 'n Time LE has been designed to do high quality, straight forward time and pitch adjustment. With Pitch 'n Time LE you affect the selected audio with a single set of parameters per process.

In comparison Pitch 'n Time Pro includes a number of panels designed to allow the user to make a series of changes in a single process. For each process you are able to set multiple parameters.

Specifically the Variable Pitch panel, Variable Tempo panel, Time Morph panel and Varispeed mode from Pitch 'n Time Pro are not included in Pitch 'n Time LE. (For more information about Pitch 'n Time Pro click here.)

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Known Issues/Workarounds

Logic Pro 8.0 can disable Pitch 'n Time LE

The Issue
If, when launching Logic Pro 8.0 after installing Pitch 'n Time LE, you don't have an authorized iLok inserted Logic Pro will disable Pitch 'n Time LE. Pitch 'n Time LE will not be visible in the algorithm selections. Inserting your iLok and / or restarting Logic Pro will not help to make Pitch 'n Time LE available.

The Solution
Start Logic Pro 8.0.
Ensure your authorized iLok is inserted.
Select Preferences → Audio Unit Manager.
Check "Pitch 'n Time LE".

Pitch 'n Time LE will once again be available to you.

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Finding Pitch 'n Time Pro and LE in the AudioSuite menu

From Pitch 'n Time Pro 2.4 and Pitch 'n Time LE 1.1.5 these plug-ins are found in the AudioSuite Pitch menu.

Older versions of those plug-ins are located in the AudioSuite Other menu.

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Pitch 'n Time Pro 2.4 required to use the Pro Tools 7.4 TC/E tool

Product:
Pitch 'n Time Pro 2.3.1 or earlier, with Pro Tools 7.4 or later.

Issue:
The TC/E tool does not work as expected.

Solution
Download and install an update to Pitch 'n Time Pro 2.4: http://serato.com/products/pnt/download/

This is a FREE update for owners of Pitch 'n Time 2.2 and Pitch 'n Time Pro 2.3. Your current iLok license will work with Pitch 'n Time Pro 2.4.

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Pitch 'n Time Pro and LE open with Multi-channel processing as the default

Issue
Pitch 'n Time Pro and LE in Pro Tools both open with "Multi-channel mode" processing as the default, even when mono processing may be more suitable for your audio.

Workaround
Launch Pro Tools.
Launch Pitch 'n Time Pro or LE from the Audio Suite menu.
Change the processing from "Multi-channel mode" to "Mono mode".

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Trouble deleting audio in the Pro Tools Edit Window with Pitch 'n Time open

The Issue
After you type a value into a field in Pitch 'n Time Pro or LE you can press Enter or Return to send that value through to the plug-in.

When pressing Enter in a Pitch 'n Time text field the editor (or text field) remains active, therefore pressing Delete will delete the value in the text editor instead of your selected region in the Edit Window.

Workaround
Send your new value to Pitch 'n Time by pressing Return instead of Enter. Pressing Return will deselect the input field and you will then be able to delete a region of audio on the timeline in Edit Window using the Delete key.

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Pitch 'n Time LE 1.1.3/1.1.4 crashes on Pro Tools 6.9.2 (or 6.9.1)

The Issue
If you find your Pitch 'n Time LE 1.1.3/1.1.4 crashes on Pro Tools 6.9.2 (or possibly on 6.9.1 too), before even displaying the user interface ....

A workaround
Download Pitch 'n Time LE 1.1.5: http://serato.com/downloads/files/3166/Pitch_n_Time_LE_1.1.5_Mac.dmg

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Some Pitch 'n Time Pro settings pre-2.4 are not compatible with 2.4

Product:
Pitch 'n Time Pro 2.4 or later

Issue:
When loading a setting saved with version 2.3.1 or earlier into version 2.4 or later, the algorithm selection may be wrong. Specifically, if you saved the setting with algorithm B selected, this will appear as algorithm V in version 2.4.

Workaround:
1. Open Pitch 'n Time Pro 2.4 (or later :)
2. Load your setting
3. (If the Algorithm selection is wrong) Select the correct algorithm
4. Save the setting with the same name (overwrite the old one)

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Prelisten using Pitch 'n Time LE for Logic Pro

The Issue
Using Pitch 'n Time LE for Logic Pro, the Prelisten function in the Factory Time and Pitch Machine doesn't sound as good as Pitch 'n Time should.

Logic Pro doesn't currently support Prelisten using Pitch 'n Time LE, an internal algorithm is used instead. At this time it is unknown whether or when Apple might fix this.

Workaround
To hear the true sound of Pitch 'n Time LE when working with Logic Pro, Process the audio, have a listen and use the Undo function if you wish to make further adjustments.

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Pitch 'n Time / Pitch 'n Time Pro settings folder name change

To use your Pitch 'n Time 2.2 plug-in settings with Pitch 'n Time Pro you'll need to rename your settings folder name from
Pitch 'n Time 2
to
Pitch'nTime Pro

Please note that there is only one space (before Pro) in "Pitch'nTime Pro"

Your plug-in settings are found in the following locations:
PC: C:\Program Files\Common Files\Digidesign\DAE\Plug-In Settings\
Mac: /Library/Application Support/Digidesign/Plug-In Settings/

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Pitch 'n Time LE for Logic Pro - 800% warning in arrange window

The Issue
The issue appears when Pitch 'n Time LE is selected as the Arrange window Time Machine algorithm, and you are using "Adjust Region Length to Nearest Bar" or "Adjust Region Length to Locators" on an audio region with length 1:00:21.60 or greater. The following message appears, regardless of whether the audio is being time-stretched or compressed, to whatever extent:

[quote]Time Expansion of Audio is limited to 800% of its original length.
Please set a smaller destination size and try again.[/quote]

A Fix
Apple will be fixing this in a future release of Logic Pro.

A Workaround
Manipulation of long audio material will work, if you open it in Sample Editor and use the Time & Pitch machine.

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Pitch 'n Time Pro Vocal mode with the Pro Tools TC/E tool

Product
Pitch 'n Time Pro 2.4 (and probably future versions)

The Issue:
When using TC/E trimmer tool with anything other than the default mode, you must first select that mode (e.g. V mode) and save a "preset" (or otherwise known as a Setting). To use this preset with TC/E tool, you go to Setup->Preferences->Processing, select "Serato Pitch 'n Time Pro" for "TC/E Plugin" drop-down box, and your saved setting for "Default Settings". Now you would think you're ready to use that saved mode with the TC/E tool. However, doing this on Pro Tools 7.3 and lower does NOT work. You must execute a workaround.

A Fix:
This will be fixed with Pro Tools versions 7.4 (and higher). However if you have a lower version, you will still have to use the following workaround.

A Workaround:
For example to use V mode with TC/E tool on ProTools 7.3 or lower

1) Open PnT Pro.
2) Click on V.
3) Save a new setting using the drop down next to <factory default> in the plug-in header.
4a) Call the new setting "V mode".
4b) Click on "Set As User Default" (also drop down next to <factory default>
4c) Click "Settings Preferences->Set Plugin default to->User Setting"
4d) Close plugin
5) Go to Setup -> Preferences -> Processing.
6) Your TC/E Plug-In should be Serato Pitch 'n Time Pro
7) Choose "V mode" as the Default Setting.
8) Process using the TC/E tool.

Update:
Pro Tools 7.4 has now been released (see www.digidesign.com for more information).

The TC/E tool works as expected with Pitch 'n Time Pro 2.4 and Pro Tools 7.4.

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Pitch 'n Time FE

Is Pitch 'n Time FE available for purchase as a boxed version?

No. Pitch 'n Time FE is not available as a separate purchase. It comes pre-installed on your Fairlight CC-1 system.

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Can I try Pitch 'n Time FE before I buy?

Yes. Pitch 'n Time FE is already pre-installed on your Fairlight CC-1 system. Simple download a 30-day iLok demo from here: http://serato.com/products/pntfe/download/

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What is Pitch 'n Time FE?

Pitch 'n Time FE is professional time-stretching and pitch-shifting for the Fairlight CC-1 systems.

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What platforms does it work on?

Pitch 'n Time FE works on the Fairlight CC-1 systems. For more information on the Fairlight CC-1 systems, please visit http://www.fairlightau.com/

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Does it use an iLok?

Yes. Pitch 'n Time FE uses and iLok for authorization. Please see http://www.serato.com/ilok for more information on the iLok.

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Pitch 'n Time Pro

Help! Things are wandering across the stereo image!

You've probably processed a stereo pair without multi-channel mode selected.

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Why doesn't the automation change when I time stretch a track?

At this stage it is not possible for Pitch 'n Time Pro to alter track automation along with time stretched audio (however much we'd like to). The AudioSuite architecture does not support processing of automation data by Plug-Ins.

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Does Serato Pitch 'n Time Pro work with all bit depths?

Serato Pitch 'n Time Pro supports all bit depths available through AudioSuite.

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Does Serato Pitch 'n Time Pro work with time code selection?

Yes. Serato Pitch 'n Time Pro works with all six different formats of SMTE Time Code: 30 (frames per second) fps; 30 fps Drop Frame; 29.97 fps; 29.97 fps Drop Frame, 25 fps (EBU) and 24 fps. A Timecode Region has been specified in the Plugin Interface. Just select your desired end time position time code, and the plugin will calculate the required time stretch. Check your Protools Manual for more information on SMPTE Time Code.

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Can Serato Pitch 'n Time Pro accurately time stretch from one time code frame rate to another?

Yes.

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Is Serato Pitch 'n Time Pro phase coherent?

Yes, Pitch 'n Time Pro supports phase coherent processing of stereo pairs.

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Can Serato Pitch 'n Time Pro analyze beats?

Pitch 'n Time Pro includes a fast and simple BPM calculator for loops that will determine the BPM of a selection if you know how many bars and beats are selected.

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Will Serato Pitch 'n Time Pro be released as a TDM Plug-In? What about RTAS?

By it's very nature, TDM and RTAS are hard real-time architectures. This means that they rely on receiving a steady input and producing an output signal at the same rate, like an effects box on a guitar. Time-stretching a live signal is not logically possible, and therefore neither TDM nor RTAS can support a TCE plug-in. However, it is possible to create a real-time pitch shifting plug-in, because it does not alter the time base of a signal. Such a pitch shifting plug-in is currently in development by our research team for both TDM and RTAS architectures.

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How can I use Serato Pitch 'n Time Pro in my sound and music production?

Check out the examples area of this site at http://www.serato.com/products/pnt/examples/ or download the free demo from http://www.serato.com/products/pnt/download/

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What are the system requirements for running Serato Pitch 'n Time Pro?

Hardware: A computer running Windows XP or Mac OS X 10.3.9 (PPC or Intel)

Software: Pro Tools HD, LE and M-Powered

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What are the features of Serato Pitch 'n Time Pro?

Serato Pitch 'n Time Pro offers the following features:

* Perfect Pro-Tools integration.
* Modify tempo from 12.5% to 800% of original and simultaneously pitch shift by Â±36 semitones.
* Unrivalled and unprecedented processing quality.
* Unique patented time compression/expansion and pitch-shifting algorithm.
* No loss of timing accuracy.
* Process stereo tracks without phasing.
* Process Dolby matrix encoded tracks without losing surround information.
* Time stretch by tempo change, length change, target length, or target BPM.
* Select pitch shift by frequency change or semitone shift.
* Preview changes in real time.
* Fully Mac and Windows compatible
* Multi-Channel Mode - allows you to process up to 48 tracks together while maintaining their original phase coherency.
* Time-Morph - allows you to drop a marker at an event and move it anywhere; the audio flexes before and after to allow you to stretch out a single note, or even change the timing of a loop.
* Variable Pitch Mapping - allows you to pitch-correct individual notes, remove or create pitch slides, or even make a realistic record scratch sound.
* Variable Tempo Mapping - gives you the power to create variable tempo maps and changes over the length of your sample.
* Waveform Overview - means you can actually see the effects of your tempo map as it is applied directly to the waveform.

For full details of Pitch 'n Time Pro features you can download the manual at http://www.serato.com/downloads/pitch_n_time_pro

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What's new to Pitch 'n Time Pro 2.4?

Pitch 'n Time Pro 2.4 adds a new algorithm, V mode, for the best vocal processing you've heard! It also has full support for high sample rates, 96kHz and 192kHz sessions, together with Mac OS X Tiger, Intel Macs, Pro Tools 7 and Pro Tools 6 compatibility. Pitch 'n Time Pro 2.4 also fixes a few bugs in Pitch 'n Time Pro 2.3.

Please visit the upgrade section for more details at http://www.serato.com/products/pnt/upgrade/

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How do I reauthorize my copy of Serato Pitch 'n Time Pro?

We urge our customers to upgrade to Pitch 'n Time Pro 2.4 and start using the iLok for their future authorizations.

Serato products are no longer using Challenge Response authorization.

If you require a final Challenge Response authorization for your copy of Pitch 'n Time Pro please send us an email using our online support form at http://www.serato.com/support/

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What software does Serato Pitch 'n Time Pro work with?

Serato Pitch 'n Time Pro was engineered specifically for use with Pro Tools, other platforms may be able to run Audiosuite Plug-ins, but we recommend testing with a demo before purchase. We cannot provide platform specific support for users not on Pro Tools.

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