Frequently Asked Questions

Whitelabel.net

The Whitelabel.net wl.mp3 files play as high quality 320kbit audio in Scratch Live with Rane hardware attached. In all other mp3 playing programs the files will play as low quality 32kbit audio.

If you are playing a wl.mp3 file in Scratch Live with Rane hardware attached and it is playing as low quality 32kbit audio, then the file may have been damaged by another mp3 editing program. If the high quality audio in your wl.mp3 has been damaged then you will need to redownload the file.

Alternatively, you might be using an old version of Scratch Live which is not able to play Whitelabel.net files. If you are using a version of Scratch Live older than 1.7.4 then you will need to upgrade to the latest version. Scratch Live updates can be downloaded from www.serato.com/downloads

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Scratch Live 1.7.4 and newer are able to play Whitelabel.net files. We recommend you use the latest version of Scratch Live, which can be downloaded from www.serato.com/downloads
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Whitelabel.net is tested to work on these browsers:

You will also need Flash installed and have Javascript enabled to be able to preview and download tracks. For most people Flash will already be installed and Javascript enabled by default.

If the website is not working properly for you, check whether you are using one of the supported browser versions and ensure that you have Flash installed and Javascript enabled in your browser's settings.

If you continue to have problems then please file a help request.

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This is usually caused by a Windows registry key being changed. It is likely you have installed a program recently and the installer for that application has changed this key from .mp3 to .mpeg for what ever reason.

To fix the issue, download the following zip file, extract it and run the key file;

serato.com

You will get 3 or so prompts before the key is applied. The change should be honored instantly. If not, try rebooting and giving it another go.

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A lot of the promo music on Whitelabel.net is available to all DJs, however some releases are not available to everyone.

Some releases are only delivered to a particular territory for legal reasons.  Some record labels want to send worldwide but simply can't because they don't have worldwide clearance.

Other releases are only delivered to DJs who are interested in particular genres.  Let us know what genres you play by updating your profile.

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Running whitelabel.net files through Mixed In Key can cause the files to only play at 32kps in Scratch Live (even with Rane hardware attached). At this time we advise you not to use Mixed In Key with whitelabel.net files.

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Scratch Live

->  Go to the setup menu

->  Click on the display tab,

->  Check the box that says horizontal waveforms.

 

Go back to the main screen -  your waveforms will now scroll horizontally.

 

 Give it a try, you might like it!

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The following controllers are natively supported in Scratch LIVE 1.9.0:

PIONEER MEP-7000 & SEP-C1

PIONEER CDJ-400

NUMARK DMC2

NUMARK ICDX

DENON DN-HD2500

DENON DN-HC4500

These controllers are plug and play, and can automatically control Scratch LIVE with no MIDI
assignment necessary.

Note: Rane Scratch Live hardware is still required

English: Quickstart guide for all 3rd party controllers (PDF Download)

Japanese/日本語: CDJ-400 クイックスタートガイド  (PDF ダウンロード

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Sample Player: Full functionality in 1.9 with 6 slots, sample display, individual and master gain control, assignable outputs, repeat mode for each slot and three play modes (trigger, hold and on/off). 1.8.4 features an abbreviated version of the SP-6 with 6 slots, no play modes, gain control or ability to chose the output balance.

Review/History: 1.9 features a history tab, which is an enhancement of the review section found in previous versions of Scratch Live. History contains a complete log of all the tracks you have played and allows you to export Scratch Live session information as a data file (text, csv or m3u).

Live Feed: 1.9 features Live Feed, which allows you to stream any of the available hardware input sources (e.g. microphone) to a virtual deck. You can then play the recording back just like a normal file - scratch it, speed it up, slow it down, set loops and set cue points. You can choose to record your input using either the normal or gated option.

Native MEP-7000 support: The Pioneer MEP-7000 gains plug-and-play native support in 1.9. Control CDs are not required, and song data is shown directly on the MEP-7000's displays.

Loop Roll: The Loop Roll feature is an official feature in 1.9, allowing DJs to create adds stutter effects to their sets. In some recent versions (including 1.8.4), Loop Roll was available only as a hidden feature.

Import/Files: The Import button, which you use to navigate to the files on your hard drives, has been renamed as Files in 1.9.

Build Overviews/Analyze Files: The Build Overviews button has been renamed as Analyze Files in 1.9, as have its corresponding folders, however the process remains the same.

 

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PLEASE NOTE: These are the minimum requirements to run Scratch Live. For best performance and for use in professional situations we recommend you buy a higher spec computer. We recommend Intel processors.

Mac

  • 1 GHz G4
  • 1 GB RAM*
  • 1024 x 768 screen resolution
  • OSX 10.3.9 or higher
  • Intel Macs require Scratch Live version 1.5 or higher
  • Available USB port (USB 2.0 required
    for SL 3)

Windows

  • 1.5 GHz PC
  • 1 GB RAM*
  • 1024 x 768 screen resolution
  • Windows XP with Service Pack 2 or higher
  • Windows Vista requires Versions 1.7.2 or higher
  • We recommend Windows XP over Vista read more
  • Available USB port (USB 2.0 required
    for SL 3)

 

*If you have a large library, you will benefit from having more RAM.

NOTE: Please read this FAQ if you are looking at buying a computer with an AMD Turion or Athlon processor: www.serato.com.

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ITCH is a new DJ product from Serato. The official channel for ITCH is through www.serato.com.

For information on ITCH or to make an enquiry please visit www.serato.com/itch

ScratchLIVE.net is the official site for Scratch Live by Rane corporation and Serato Audio Research. As well as providing official Scratch Live resources we provide a forum for users to discuss Scratch Live and other aspects of DJing. We welcome open discussion of all products on our forum as per the terms and conditions stated here: www.scratchlive.net/forum/terms

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If the waveforms are being jumpy and your computer is having trouble updating them, this could be due to your computer not having the minimum specifications. Scratch LIVE will always dedicate its processing power to updating the audio first and then the graphics. Close any other programs you have running to free up some CPU cycles.

If you are using a PC then read these optimisation guides for XP and vista.
Vista Optimisation
XP Optimisation

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The 'hi-fi resampler' mode uses an advanced modeling algorithm to produce a level of clarity not heard before in vinyl emulation technology. The new option has a cleaner, crisper sound that effects all audio playback at non-zero pitch, but really comes into its own when scratching. This mode improves the quality of the output sound regardless if you're using turntables or CD decks.

Hi-fi resampler mode significantly reduces digital distortion at very slow or very fast record speeds. This enhancement increases the CPU load slightly. The option is off by default, in which case the old resampler is used. If you have a low spec machine and experience performance issues with the hi-fi resampler on, try switching it off again.
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There are two scenarios explained here. The first is switching from a DJ using Scratch LIVE to a new DJ using Scratch LIVE. The second is switching from a DJ playing with normal records/CDs to a DJ wanting to use Scratch LIVE.

1. Scratch LIVE to Scratch LIVE.
There is currently no way to work around switching the USB cable from one computer to another without killing the music. Arrange some music to be played from a CD/iPod/normal record that can fill-in the time it takes for the hardware to be switched and the turntables calibrated.

2. Normal records to Scratch LIVE.
Either play some music from a mix CD/iPod/vinyl record that can fill-in the time it takes for the hardware to be set up and the turntables calibrated. Or, if the DJ currently playing is OK with you setting up Scratch LIVE around them, you can follow these instructions:

1. Connect your laptop to power socket and switch on.
2. Connect external power supply to the SL 1 unit.
3. Connect the USB cable from the laptop to the SL 1 unit.
4. Start Scratch LIVE and wait for all the crates to load.
Assuming the current record playing is on turntable 1.
5. Connect the phono cable from turntable 2 to the SL 1 unit and connect the RCA cable from THRU 2 from the SL unit into the mixer.
6. Connect LINE OUT 2 from the SL 1 unit to the mixer.
Assuming the current record playing is now on turntable 2.
7. Connect the phono cable from turntable 1 to the SL 1 unit and connect the RCA cable from THRU 1 from the SL unit into the mixer.
8. Connect LINE OUT 1 from the SL 1 unit to the mixer.

Now the DJ can continue playing their set. Then just before they finish you can step in, calibrate each turntable thats not being used, and you're all set.
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Scratch Live will display the tool tips in the language that your computer is set to.

Tool tips are currently available in English (en), French (fr), German (de), Spanish (es), Japanese (ja), Dutch (nl), Chinese (zh_CH), Norwegian (no) and Korean (ko).

To change the language your computer is set to-

Mac
Go to System Preferences -> International and change the language at the top of your list, then reload Scratch Live.

Windows XP
Go to the windows control panel, select Regional and Language Options and select a new language in the Regional Options tab, select Apply and OK, then reload Scratch Live.

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Auto gain works by increasing the volume of the more quieter tracks in your library up to a standard volume level. This ensures all the files in your library are at the same volume level.

Auto gain is part of the analyzing files process. If your tracks have already had their files analyzed and you want to include the auto gain function, select auto gain in the setup menu, highlight the files you want to apply auto gain to and drag them onto the analyze files button.

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Replacement records are available for purchase from Rane's accessory shop or from your favorite Rane dealer. International customers should contact the Rane distributor in their country for a list of local dealers.

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There is a problem with Apple OS X 10.5.3 and above with slow access times to FAT32 volumes. (i.e. FAT32 formatted external hard drives) This problem is not present when using drives formatted to Mac OS Extended (Journaled).

To see if your drive is FAT 32 format, select the drive in Finder, and press command-I to 'get info'. The drive format is listed under the general section. If it is FAT32, it will say MS-DOS (FAT 32).

This problem is fixed as of Mac OS X 10.5.6

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We have identified a flaw in Mac OS X 10.5.0 through 10.5.4 that can cause Scratch LIVE to crash when used with HID devices (ie. a Pioneer CDJ-400). Users are advised against using CDJ-400s with versions of Mac OS X 10.5.0 through 10.5.4.

CDJ-400 users must update to Mac OS X 10.5.5 or higher to ensure stability.

Related FAQs:

Pioneer CDJ-400 requires firmware update

 

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Native support in Scratch LIVE has been added for the Pioneer CDJ-400. The CDJ-400 must have firmware version 1.300 or greater to operate correctly. This firmware is available as a free download from Pioneer: http://www.pioneer.eu/eur/content/support/support/upgrade/CDJ400.html

Related FAQ: Stability issues when using Pioneer CDJ-400s on Mac OSX 10.5

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Some 1.8.2 windows users are experiencing stuttering playback in the offline player. Stuttering is not an issue with the hardware connected.

This problem is fixed as of Scratch LIVE version 1.8.3

 

 

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Some users have reported problems with Scratch Live running on machines with AMD Turion/Athlon processors.


In most cases one or both sides of the scope views have unsatisfactory tracking, and in others - the scope view isn't visible at all, i.e. the grids are missing and only the grey background of SSL is visible.
 
Due to the number of reports we have had of this problem we currently do not recommend machines with Turion or Athlon processors for use with Serato Scratch Live.  Even a machine that meets the minimum spec but has a Turion / Athlon processor can cause significant issues with USB audio hardware.
 
 
Workarounds

  • Try all available USB ports
  • Ensure you're not using a USB hub or splitter
  • Try plugging in an external drive (or memory stick) into another USB port on your machine - preferably the adjuctant port. This may stimulate the machine’s chipset so that your problem may be fixed. (If this does help, please post a message into the help forum and describe your problem and workaround exactly to help us fix this issue).


Further assistance
 
If you are still having a problem please post in the Help forum, and make sure you include the following:

  • What Serato product are you using and software version?
  • What are your computer's specifications and operating system version? - be specific about processor and chipset if you can.
  • What graphics device does the machine have?
  • Is an external storage device attached (Never/sometimes/always), and to which USB port?
  • If there's no external storage attached, does attaching a disk or memory stick help out at all?
  • Is it always the same deck that exhibits poor tracking, and which one?

 

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We have had reports of some users experiencing sound distortion problems when using the newer (late 2008) MacBooks and MacBook Pro computers with Scratch Live. Only those computers with 4 Gb of RAM are affected.

This distortion usually appears after the computer has been running for several hours.

As far as we know, this is an Apple bug, and it has been reported to them.

Users have reported the following as work arounds to this problem:

  • Restart your computer before beginning your Scratch LIVE session, or;
  • Remove 2 Gb of RAM from your computer. (Check your warranty information first and know what you are doing- You may need to have this performed by an official Apple support center in order to not void your warranty).

This problem is fixed as of Mac OS X 10.5.7

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Some users have experienced difficulty seeing the scopes in the calibration screen when using CD players, in combination with the SL3 and Scratch Live 1.9.0

This is due to the increased input levels of the SL3 hardware, which causes the control signal circles to become too large for the scope view, placing them outside the visible field..

Even without these scope views, you can diagnose most problems using the other information still present:

The tracking number in the bottom right corner should be as close to 100% as possible. Any less than 85% and you may be experiencing tracking issues.

The number in the top right hand corner should be 33.3, indicating normal playback.

The number in the top left hand corner is control signal version and time, and this should be counting up. If it is counting down, reverse the inputs of your CD player going into the SL 3

Users with phono control sources may also experience overlarge control circles, however, you can adjust your phono sensitivity input levels to get a good control circle.

Click here for more information on scopes, and diagnosing problems using the scope view.

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Issue details:
If you rename a crate, or move it to a subcrate, while Scratch LIVE is still importing files to it, for example after dragging a folder to the crate list, then further files imported during the folder scan will not appear in the new crate.

Workaround:
When importing files by dragging folders into Scratch LIVE, ensure that the import process is complete before moving or renaming any crates. You can tell that Scratch LIVE has finished importing files by checking that the status bar at the bottom of the Scratch LIVE window no longer displays "Scanning Folder:" or "Reading Tags:"
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Details:
Scratch LIVE version 1.8 and previous versions have a known issue that can cause a deck to not play audio or show the main track waveform for certain types of track. In this particular case, the track overview and cues/loops are still loaded, and the deck still plays, just without the moving waveform or audio.

This has most commonly been seen on tracks with a 48kHz sample rate, where the library contains a mix of 48kHz and 44.1 kHz tracks, although it can happen with other types of track.

If the audio cache size is changed after a track has already played on a deck, then further tracks loaded to the deck with a higher sample rate than the last track loaded before changing the cache size will not play correctly.

In 1.8, this problem can also affect the left deck when plugging in hardware after using the offline player, if the audio cache is set to a value other than 60 seconds.

This problem is fixed as of Scratch LIVE version 1.8.1.

Workarounds:
To avoid seeing this problem in Scratch LIVE 1.8, set the audio cache size to 60 seconds and leave it there.

If you don't wish to use a cache size of 60, and you've loaded tracks in the offline player, quit Scratch LIVE and start it again before plugging in your hardware.

In version 1.7.4 and older versions you can avoid this problem by not changing the cache size while you are playing.

If you see this problem while playing:
- Don't Panic
- Go to the setup screen (display tab in 1.8.0).
- Change the audio cache size to any other value.
- Exit the setup screen and reload the problem track.
- Optional: change the cache size back and reload the track again if you want to keep your original cache setting.

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On Both OSX Leopard (OS X 10.5) and Windows Vista there are known issues with Scratch LIVE when the computer goes to sleep.

Windows Vista: If your machine enters Stand By or Hibernate mode with Scratch LIVE running, on wake the off-line player produces no audio, and turntable input and audio output does not work. If your Scratch LIVE hardware is plugged in Scratch LIVE may become unresponsive and require a forced exit.

Workaround: Do not allow your computer to enter Stand By or Hibernate mode with Scratch LIVE running.

Mac OS X 10.5 (Leopard): If your computer enters Sleep mode with Scratch LIVE running and the hardware connected, on wake turntable input and audio output may not work. If your Scratch LIVE hardware is plugged in Scratch LIVE may become unresponsive and require a forced exit. To recover, you should unplug and replug your Scratch LIVE hardware without the Scratch LIVE running, before starting the application again. If the problem persists you should restart your computer.

Workaround: Disconnect your Scratch LIVE hardware before allowing your computer to enter Sleep mode.

If you are planning on using Scratch LIVE on either of these platforms we suggest setting your sleep timeout to "Never". You can normally make this setting apply only to AC powered mode, to preserve battery life when you aren't plugged into AC power or using Scratch LIVE.

On OSX this is done through "System Preferences >> Energy Saver"

For Windows Vista go to "Control Panel >> Power Management", turn on High Performance, edit plan settings, and make sure Stand By is set to Never.
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This issue affects the function of the CUE button when using Numark iCDX CD/MP3 player in USB HID mode with Scratch LIVE version 1.7.4:

When using the iCDX CUE button to audition the Temp Cue, or to return to the Temp Cue Point while playing, the playhead position may return to a point slightly after the cue (about 0.5ms).

Consequently, you may need to press the CUE button twice to pre-listen to, or tempo-match your cue, and repeated use of the button on the same cue may cause the Temp Cue Point to creep forward by a small amount.

Workaround: You can keep the Temp Cue point from creeping during cue audition by using the PLAY button to listen to the cue and pressing the CUE button to (very nearly) return to the cue point you have set. The difference in position won't be audible, and this method won't cause the Temp Cue Point to creep up onto the first beat of your cue.

This issue will be fixed in the next available release of Scratch LIVE.
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Using a USB hub, splitter, docking station or other USB device to connect the SL 1 to your computer may cause calibration and playback issues.

We recommend alway connecting the SL1 directly to the USB port of the computer used.
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Scratch LIVE version 1.7.2 adds support for Microsoft Vista, however we recommend Microsoft XP for professional use, most notably for performance reasons. You will be able to run XP at a lower USB buffer setting, meaning lower latency (for a better vinyl feel) and better performance in general.

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Just an FYI for those looking to purchase an (optional) external power supply from Radio Shack.

The part number listed in the Scratch LIVE manual for the Radio Shack 9V DC 300mA (or more) power supply part number 273-1770 is changing and the new part number will be 273-1768.

Since we are recommending their power supply we thought our customers should know about the change.
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On some MacBooks and MacBook Pros, Scratch LIVE will have USB dropout problems on one USB port, but not others. If you are having problems with USB dropouts on your MacBook or MacBook Pro, try connecting your Scratch LIVE interface to a different USB port.

Several users have reported that the dropouts are particularly bad when using the trackpad. We have alerted Apple to this problem.

Note:

It's been posted on the forum that a replacement driver from a 3rd party developer: http://ragingmenace.com/software/sidetrack/index.html Sidetrack 1.5 can fix the trackpad dropouts, at the expense of two finger scrolling.
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We have found a bug in Mac OSX that can cause older Macs to kernel panic when running Scratch LIVE at low USB buffer settings. We have reported this problem to Apple and are working with them to resolve the problem.

The minimum processor speed required to run Scratch LIVE on a Mac is a G4 500 MHz. For a machine with a processor of this speed, we recommend you keep your USB buffer slider above 10. For a G4 between 500 MHz and 1 GHz, we recommend keeping your USB buffer slider above 5.

A kernel panic is a complete crash - the Mac will display a message in multiple languages asking you to restart your machine. If this happens to you, please report it in the help section.
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ACPI - http://www.acpi.info/, has caused problems on some windows machines, with USB dropouts on powerful CPUs.

If you have USB dropouts and are having trouble finding a cause on a seemingly powerful machine, check if your computer is ACPI by opening the device manager:

  1. Go to control panel
  2. Click system
  3. Click the hardware tab
  4. Click device manager
  5. Click the [+] next to Computer
  6. If you see "ACPI uniprocessor PC" or similar, you have ACPI.



Quick method for disabling ACPI power management on some laptops

Try taking your battery out and just run off the power supply, this stops ACPI from trying to manage the battery on some model laptops.

You can disable ACPI if you think it might still be a problem:

HOWEVER IT CAN BE HARD TO REVERSE THIS, AND YOU MAY HAVE IRQ CONFLICT ERRORS, SO DON'T DO THIS UNLESS YOU KNOW WHAT YOU'RE DOING AND CAN AFFORD SOME SYSTEM DOWN-TIME! AND MAKE A BACKUP!

BEFORE PROCEEDING Make a new system restore point by using the system restore wizard in help and support (start menu).

"If you right-click on the 'Advanced Configuration and Power Interface (ACPI) PC' description and select the Properties option, and then the Driver page on the window that appears, you can select 'Update Driver'. Choose the second 'Install from a list or specific location (Advanced)' option on the subsequent page, and then the 'Don't search. I will choose the driver to install' option on the following page. This should come up with two options, namely ACPI PC and Standard PC."

(from http://www.soundonsound.com/sos/Mar02/articles/pcmusician0302.asp)

Before you attempt this you should seek help from other users and the forum here at ScratchLIVE.net.

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If you have some characters in the search field, and then press ctrl-L to locate the track you loaded last, the track will only be listed if the characters in the search field are also in that track.
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On some machines the SL 1 hardware interface is not detected after rebooting. It requires de/reconnecting before it is detected.
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If a crate contains files from more than one drive, the ordering is saved incorrectly when sorted by the # column.
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Pressing Ctrl+A or (apple+A) in the review list currently only selects files that appear once and the first instance of files which appear more than once. Any multiples are omitted from the selection.
This will effect users who drag the contents of the review section to a new crate to save a record of a played set.
A new feature is planned that will provide a better way of saving information about played sets.
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The file may be damaged. Please report this to the Scratch LIVE support team by starting a new thread in the help section.

By reporting damaged or corrupt files, you will help the developers to improve Scratch LIVE’s ability to play damaged MP3 files in the future.

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No, use the track start offset function (in the setup screen) to move the point at which tracks begin to a position further into the vinyl.
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The Mac version of Scratch LIVE does not currently work with a USB buffer setting of 1 (the minimum).

This issue is due to limitations of Mac OS X.
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The SL 3 comes with a 7.5VDC universal power supply, which includes different plugs for the USA, Europe, UK and Australia. The power supply is regulated 7.5 volts DC, 1 amp, using a P6 type barrel plug. If you lose the supplied power supply, you'll need to replace it with one that meets these specifications.

Using the power supply is optional, however it is wise to use one as this will continue to power the Thru channels when USB power isn't present. Without a power supply, the SL 3 will be powered solely by the USB port on your computer via Scratch Live, so if you shut down Scratch Live or your computer or unplug the USB cable to swap over with another DJ, the SL 3 will lose power, cutting all sound.

 

 

 

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The SL 1 is compatible with the following power supply: 9 volts DC, 300 mA, using a P6 type barrel plug. If you don't own an appropriate power supply, you'll need to buy one that meets these specifications.

Using a power supply is optional, however it is wise to use one as this will continue to power the Thru channels when USB power isn't present. Without a power supply, the SL 1 will be powered solely by the USB port on your computer via Scratch Live, so if you shut down Scratch Live or your computer or unplug the USB cable to swap over with another DJ, the SL 1 will lose power, cutting all sound.

 

 

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The SL 3 does not replace the SL 1 - both are viable and completely different designs. While there is no upgrade or discount program available, both pieces of hardware will continue to be supported with free software updates.

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There is no exchange program. Talk to the Rane dealer where you purchased your product for all returns, exchanges and refunds.

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Making the SL 3 compact and adding Auxiliary channels was a high priority during the design of the unit. We hope the versatility you gain from these features makes up for the absence of the mic input.

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Scratch Live and the SL 3 use a proprietary driver that has many performance and stability advantages over a CoreAudio or Asio solution.  We do however understand that a more open driver has advantages as well.

ASIO and CoreAudio Drivers are currently in development and will be implemented in a future firmware upgrade for the SL 3.

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In development. Multi deck control has always been on our road map and once our solution is solid, it will be added to a future version of Scratch Live.

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No, use the supply that shipped with the SL 3. It uses 7.5 volts DC, not 9 volts (like the SL 1 does).

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This is a Kensington security slot, which can be used to secure your SL 3 with a lock and cable.

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All kinds of things - many undreamed of yet. The Aux input allows you to either record your set (e.g., from a mixer's aux output) or feed a stereo signal to Scratch Live's LiveFeed feature. The Aux output can also be used as a third virtual deck that can be fed from Scratch Live's SP-6 Sample Player. More features for this extra channel will be added over time!

Keep an eye on the scratchlive.net forum - There's bound to be great forum threads on other useful Aux channel tips and tricks!

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Customers requested a tighter, stronger USB jack to avoid it accidentally falling or being pulled out in the rat's nest of cables often encountered. Plus, some users often plug and unplug the I/O cables on tour, so an improved jack that can handle more insertions before failure is appreciated. It's a good thing, trust us!

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No, you can use any USB cable.

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No, the physical layout of the jack's package can only be placed in the SL 3.

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You'll need to feed an unbalanced (RCA) line-level mic audio feed from a spare mixer channel (mic insert or effects send works well).

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The manual contains everything you need to know about cleaning and maintaining the faders on the TTM 57SL.

You can find the manual online from here - http://rane.com/scratch.html#lit
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The turntables or CDJ's are not calibrated properly.

Make sure all CDJ effects, e.g. master tempo, etc are disabled.

Read this article on how to calibrate.

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The 'save to mixer' function lets you transfer settings to the mixer. Each of the settings will reside in the mixer when it is used without Scratch LIVE running and attached to a computer.

To save effect settings into the 57 mixer - go into into the setup screen in Scratch LIVE, select the hardware panel and select 'save to mixer'.
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Yes, in fact we recommend you do. Burned copies will work just as well as the originals, take a few spares in case they get lost or scratched.

You can burn your own control CD if you have a burner and the right software. After downloading the big control file (132MB) Scratchlivecontrol.zip requires an unzip utility to open, and includes two files. Scratchlivecontrol.wav is a stereo 44.1 file that you can drop into any burner application -- however, the track select portion at the end of the audio file reqires a special start time on a second track to function correctly. If you have Sony CD Architect™, you can load the scratchlivecontrol.cdp file and it will incorporate the correct second track timing. When using any other application, do not adjust the levels, make sure no auto-levelling is turned on, don't downsample or try another format, or the control signal won't function.

The Scratch Live Control Tone, the audio pressed on Scratch Live Control Vinyl and the Control CDs, is copyright 2004-2008 Serato Audio Research. The Control CD download is licensed for personal use only. The creation of personal backups of the Control CD is allowed, however duplicating Control CDs for commercial benefit is strictly prohibited. For avoidance of doubt the duplication or creation of Control Vinyl for any use is strictly prohibited. Please respect our copyright. ©2004-2008 Serato Audio Research.

CD Architect is a trademark of Sony Creative Software, Inc.

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The inputs (from the turntables or CD players) are the wrong way around.

The left channel output from your turntable or CD player is in the right channel input for Scratch LIVE (and the right channel output is in the left channel input).

This will result in the track playing backwards, and/or movement of the control record or CD scrolling your selection through the library.

Note that many older turntables that have been serviced end up with the red and white RCA cables connected the wrong way around.
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It's a high-pitched noise, that's coming from your needles - it's the sound of the control tone on the vinyl.
It's not something you'd usually notice with normal records, because the sound coming from the needle is exactly the same as the sound coming from your speakers.
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When you switch to phono level, you will hear the sound of the control vinyl. If you want to use the transform switches to scratch, use separate channels on your mixer if you have more than four channels, or disconnect the phono thrus if you have a two channel mixer.
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That is the sound of the control signal.

If using the SL 1 ensure that the line outputs are connected to your mixer and that you have the line input selected for the channel on your mixer.

If using the SL 3 ensure that you don't have "thru" selected on the virtual deck in Scratch LIVE.

If using the TTM 57SL ensure that you have the input knob set to D1 or D2.

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Yes you can. If you are using the SL 3 or TTM 57SL set the dipswitch to line for the input you have your CD player connected to and set the dipswitch to phono for the input you have your turntable connected to. If you are using the SL 1 you need a phono preamp to boost the signal from the turntable to line level, and you need to set the input to line in the setup screen.

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Scratch LIVE interprets the signal coming out of the CD player, and uses this information to control the play back of the files on your computer.

Any audio processing performed on the signal before it reaches the hardware interface, such as key correction, will scramble the signal making it illegible to Scratch LIVE.

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The inputs (from the turntables or CD players) are the wrong way around. Try swapping the red and white RCA cables around.

Even if it looks right ie, the red RCA cable is in the red input, and the white RCA is in the white, it is possible your turntable or headshell has been wired backwards. Defy logic and try swapping them over.

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The short answer is no. There is no function in Scratch LIVE that blends two tracks together, or keeps two tracks beat matched for you.

However, there is a tempo match display window that gives you a visual representation of the peaks in both tracks, helping you align their tempo. Scratch LIVE also provides a beat matching display window that shows you markers to assist with beat matching.
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Use the 'instant doubles' feature and you can load the current playing track over to the other virtual deck. Move the crossfader across and the other turntable/CD deck will be controlling the new virtual deck.

Here is an article all about using 'instant doubles'.

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You have zoomed in or out on your waveforms. Use the keyboard keys '-' or '+' to zoom in or out on the main waveform display.
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The main waveform has two display options. Hold 'ctrl' and click on the waveform to display either three white waveforms or one multi-coloured waveform.

The three white waveforms show the separate bass, mid and treble. Use this view to set more accurate cue points.

The multi-coloured waveform show the frequency of the sound: bass = red, mid = green and treble = blue.
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The input reverse feature will transfer control over to the alternate virtual deck. For example, the physical record on the right hand side now controls the left hand side virtual deck. This essentially lets you continue mixing, but just using one turntable.

Historically when the input reverse feature was created, there was no instant doubles mode. However, with the recent introduction of instant doubles, which is easier to use and transfers more information over to the new virtual deck. It is a wiser choice to learn how to use instant doubles rather than having to learn about input reverse mode. Check out this article on using instant doubles.

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The short answer is yes.

Scratch LIVE can detect the bpm of your tracks while it analyzes files (this was known as "build overviews" in versions pre 1.9.0). The set auto bpm option must be ticked before you start analyzing files, then if Scratch LIVE is confident the auto BPM estimate for a track is accurate it will be written to an ID3 tag in the file.

The auto BPM function will not be applied if the track already contains BPM information. If you know your files BPM will fall within a certain range, use the range drop down to avoid double or half value BPMs being calculated.

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Analyzing files is the process which allows Scratch LIVE to prepare the overview of the track, detect the tracks BPM, apply any auto gain and alert you to any corrupt files you might have.

To analyze files you must disconnect the hardware interface and run Scratch LIVE. You will notice a button labeled 'analyze files' on the main screen. Select this to automatically analyze the all the tracks in your library.

The three bars above the button indicate the track reading progress, the file analyzing and the track writing progress.

Analyzing files is highly recommended.

**Note: In Scratch LIVE versions prior to 1.9.0, "analyze files" was called "build overviews". They both perform the same functions.

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Yes! Using the off-line player, you can play tracks without any hardware connected. Set up crates, cue points, make loops etc from the comfort of your lounge chair. Available in versions 1.8 and up - click here to get the latest version
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The red and white RCA cable could be connected the wrong way around. Check the RCA cable from the turntable to the SL 1 unit or the 57 mixer. The red plug could be connected to the white connection and visa-versa.

Red plugs need to be connected to red sockets and white plugs to white sockets.
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Instant doubles allows you to match the playhead position of two tracks. With this option set, when you load the same track on one virtual deck that is already loaded on the other virtual deck, the playhead will jump to the position of the track that was loaded first.

Instant doubles lets you continue mixing with just one working turntable or CD deck. To find out how, read this article.

Instant doubles mode also allows you to start beat juggling, using identical records on each turntable. Manipulate two or more samples, drum beats or vocals using pauses, scratching, backspins and delays.

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You can drag and drop crates into other crates to make subcrates.

If you drag a crate to the very left of the crate panel, it will stay in the top level of the crate structure.

If you drag the crate a little to the right, onto the name of another crate, it will make the crate you are dragging a sub crate of the first crate.
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PLEASE NOTE: These are the minimum requirements to run Scratch Live. For best performance and for use in professional situations we recommend you buy a higher spec computer. We recommend Intel processors.

Mac

  • 1 GHz G4
  • 1 GB RAM*
  • 1024 x 768 screen resolution
  • OSX 10.3.9 or higher
  • Intel Macs require Scratch Live version 1.5 or higher
  • Available USB port (USB 2.0 required for SL 3)

Windows

  • 1.5 GHz PC
  • 1 GB RAM*
  • 1024 x 768 screen resolution
  • Windows XP with Service Pack 2 or higher
  • Windows Vista requires Versions 1.7.2 or higher
  • We recommend Windows XP over Vista read more
  • Available USB port (USB 2.0 required for SL 3)

 

*If you have a large library, you will benefit from having more RAM.

NOTE: Please read this FAQ if you are looking at a computer with an AMD Turion or Athlon processor: www.serato.com.

 

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Transcoding (converting a file from one lossy format to another), or re-encoding into the same format with better settings will not result in a better quality file.

The artifacts from the initial lossy encoding will still be present, along with new (possibly far worse) ones. It is a good rule of thumb to only ever lossy encode from an uncompressed source.
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Scratch LIVE has to read the entire file and create a file index the first time it is loaded. This may take a few seconds for longer files. After the first load, it should load instantly.
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MP3s are compressed audio files, meaning that there is some loss of quality. Exactly how much loss there is is a widely debated topic. The advantage of MP3s is that they take up less space on your hard drive.
AIFF/WAV (the two formats are essentially the same with respect to sound quality and files sizes) are uncompressed, and therefore sound better than MP3s, but take up more space on your disk.

MP3s need to be decoded in order to be played, and therefore require more processing. If you are looking at this question from the point of view of computer performance, uncompressed audio required less processing time, because it does not need to be decoded, but requires much more disk time, because of the amount of data being moved around.
The bottom line is, uncompressed audio sounds better, but requires faster disks. Compressed audio (such as MP3) doesn't sound as good, but uses less disk space (by as much as a factor of 10). It uses slightly more CPU because it needs to be decompressed.
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Click on the '?' icon to enable tool tips. Tool tips provide a handy way to learn the various features of Scratch Live. Move the mouse over a section of the screen to bring up a context-sensitive tool tip.

Tool tips are currently available in English (en), French (fr), German (de), Spanish (es), Japanese (ja), Dutch (nl), Chinese (zh_CH), Norwegian (no) and Korean (ko). Scratch Live will display the tool tips in the language that your computer is set to.

If you want tool tips in a different language other than the one your computer is set to-


Windows
Swap the 'help.xml' files. For example, your computers language is set to English but you want the tool tips in, say German. Locate the 'help16' folder within the 'ScratchLive' folder. Take the 'help.xml' from the 'de' folder and replace the 'help.xml' file in the 'en' folder, and re-start Scratch Live.

Mac

Swap the 'help.xml' files. For example, your computers language is set to English but you want the tool tips in, say German. Ctrl click the Scratch LIVE application and 'Show Package Contents'. Go to 'Conents" -> 'Resources', take the 'help.xml' from the 'de.lproj' folder and replace the 'help.xml' file in the 'en.lproj' folder, and re-start Scratch Live.

If it doesn't show the correct language your computer's regional settings may need to change. To do this go to System Preferences -> International and change the language at the top of your list, then reload Scratch Live.

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No, you only need to install the latest version.
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If we knew we would post a date, if no-one has posted a date we simply can't tell you. So there's no point in asking.
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Core audio support for the SL 1 was initially planned for development. Unfortunately due to a hardware limitation in the SL 1 it is not possible to provide core audio drivers for the unit.
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Read this article about calibration techniques for optimum Scratch LIVE performance.

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Scratch LIVE is interpreting background noise as record movement. Go to the setup screen and move the threshold slider (to the left of the estimate button) to the right until the noise stops.
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Read this article on how to using the scope views and how to fix common problems.

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Make sure the needle is on the record and the record is stopped when you click the estimate button. If the slider goes hard right and stays there, you most likely have an earthing problem with your turntables/mixer. If you cannot eliminate this problem, use relative mode over absolute mode for the time being and get your signal path tested professionally.
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Scratch LIVE is not getting a clear signal from the record, or your computer is not able to process the information quickly enough. Go to the setup screen and check the scope views. When the record is playing, the circles should be round, and the value in the bottom right corner should be 100%. If this is not the case, you need to re-calibrate.
You should also try increasing the USB audio buffer size if your computer is close to the minimum spec.
Clean your needles! This is the most common cause of audio drop-out. Because you are playing the same record over and over, the needles will get dirty more quickly than usual.

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Since iTunes changed to front row, it no longer embeds artwork into files by default.

To embed artwork with iTunes, select the songs in question, then 'get info' on them to bring up the song properties dialog. Select the artwork tab, click add, and browse to the image you want to assign as artwork.

This will embed the image into the file.
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Go into the setup screen and make sure 'protect library' is unchecked. If you want to delete crates and songs from the Scratch LIVE library use ctrl-del for Windows and apple-del for Mac.

If the song is associated with iTunes and has the iTunes icon in the status column, then delete the song within iTunes.
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To find the folder on an external drive:


To get to your hidden '.Scratch LIVE' folder, open Scratch LIVE, click the import tab, highlight your external drive, highlight the .ScratchLIVE folder, and press ctrl+r (PC) or apple+r (Mac).
This will open up a separate browser and show you the contents of that hidden .ScratchLIVE folder on your external drive.

 

Note: In versions 1.8.2 and up, this folder is no longer "hidden". It is located on the root of your drive and is called _ScratchLIVE_

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When Scratch LIVE detects a corrupt file it will display the corrupt status icon, the broken disc.

There are several different types of corruption, so to investigate the reason further, hover your mouse over the status icon in the leftmost column and at the bottom of the screen there will be a longer description.

Reference the message in Scratch LIVE with the corrupt file description and diagnoses page in the manual. You can download the manual here.

If you need further help fixing the corrupt file then start a new thread in the help section.

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The track information display area can be customized to display the columns that will help you the most.

Click on the column button, the left pointing arrow, and you can select which columns you want to display.

To sort your library by a column, click the column header so it highlights. For example, clicking the BPM column will sort your music from slowest to fastest. To move a column, drag the header to the left or right.
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Click on the Review button, and click Clear
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Read this article on Archiving your vinyl using Scratch LIVE - http://www.scratchlive.net/articles/view/?article_id=13
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Pitch 'n Time

Supported platforms:

Pro Tools 7 and 8: HD, LE, and M-Powered.

Supported operating systems:

Windows XP and Vista.
Mac OS X 10.4 and 10.5 (PPC and Intel).

iLok key required for authorization.

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Supported Platforms:

Pro Tools 7 and 8: HD, LE, and M-Powered.
Logic Pro 7.2 or 8.
Logic Express 8.

Supported Operating Sytems:

Windows XP and Vista.
Mac OS X 10.3.9, 10.4, and 10.5 (PPC and Intel).

iLok key required for authorization.

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Platform: Fairlight CC-1 powered Xynergi, Connie, Satellite AV, Station Plus, Constellation XT, or Anthem system.

iLok key required for authorization.

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All Serato plugins come with only one license to authorize the software. Pace offer insurance, and your iLok should be covered by contents insurance (check with your provider). Of course if the worst should happen, we are happy to assist in keeping you up and running while insurance is coming through, contact us via email: support@serato.com

Also discounted extra licenses are available from http://www.serato.com/purchase/
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As complex, or as simple as you like - even a complete mix.
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To convert audio from between different frame rates locate "Rate Change" section in Pitch 'n Time. Your source rate is the source rate value, and target rate is the target rate value.

For example, from 25 FPS to 24 FPS you will use the following:

Source Rate: 25
Target Rate: 24
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The biggest problem with existing products is the limited range of material that can be processed without introducing objectionable distortion. If you play your instruments one note at a time then what's already out there may work for you. That is, if you can get mysterious settings like 'tracking' just right. When you work in the real world, plug-ins shouldn't be telling you what you can and can't do. Serato Pitch 'n Time has no confusing settings to tweak, and no nasty surprises. With Serato Pitch 'n Time you can process a wider variety of material than ever before, and always know you're going to get the best sound quality. Anything from a bass line to guitar chords to drums, or lead vocals, backing vocals, or even a complete stereo mix!
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Serato Pitch 'n Time works with any audio selection within a DAW. MP3 files have to be imported into a suitable DAW environment before they can be processed.
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Plus or minus 36 semitones.
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From 12.5% to 800% of the original tempo.
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Serato Pitch 'n Time is high quality time and pitch shifting software.
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The answer is simple. Up until now researchers have looked at the problem of time stretching as a mathematical one, and applied objective mathematical techniques to the problem. They've failed, because they haven't properly defined what they're trying to solve.

It may seem obvious, but the perfect time stretch is one where the output sounds the same as the input, just faster or slower. The key word here is 'sounds', which means the problem isn't about waveforms or kilohertz - it's all about hearing.

Serato Audio Research has developed a sophisticated model of the human auditory system. In a sense, the software "listens" to the music, performing a sophisticated auditory scene analysis. Only by listening can it determine what 'sounds' the same, but faster or slower. Normally using such a sophisticated model of the human auditory system would be computationally prohibitive, so novel mathematical methods had to be developed by Serato to speed up this process in software.

Serato have US and international patents for this technique.

If you would like more specific information on the technology that makes Serato Pitch 'n Time work please visit http://www.serato.com/technology/faq/
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We recommend that you purchase Serato Pitch 'n Time through your local dealer. If preferred, you can also purchase a copy now using our secure online order form at http://www.serato.com/purchase/
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Pitch 'n Time comes in a variety of flavors.

Pitch 'n Time Pro retails for $799 USD. An upgrade is also available for $99 USD to all users not currently authorized with an iLok. Pitch 'n Time 2.2 owners can use their current iLok license with this version.

Pitch 'n Time LE has an MSRP of $399 US.

Pitch 'n Time FE has an MSRP of $399 US.
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Please read this information on the iLok at http://www.serato.com/ilok/
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Problem
If you are using a Mac PPC without a valid iLok license, Logic Pro 8 may crash when processing and unsaved data may be lost.
If you are using a Mac Intel without a valid iLok license, Logic Pro 8 will not provide an indication that processing has failed.

Solution
Always use Pitch 'n Time LE with a valid iLok license. A 30 day demo license is available here:
http://serato.com/products/pntle/download

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Problem

Running Pro Tools after installing Pitch 'n Time Pro 2.5 without restarting your computer will cause the incorrect version number of Pitch 'n Time Pro to be displayed.

Solution

Restart your computer after installing Pitch 'n Time Pro 2.5

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Problem

Running Pro Tools after installing Pitch 'n Time LE 1.2 without restarting your computer will cause the incorrect version number of Pitch 'n Time LE to be displayed.

Solution

Restart your computer after installing Pitch 'n Time LE 1.2.

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Problem

The version number of Pitch 'n Time LE  displayed in Logic is always 1.0.0 despite which version of Pitch 'n Time LE is actually installed.  '

Workaround

You can confirm which version of Pitch 'n Time LE is actually installed by getting info on the Pitch 'n Time LE.component file which can be found in Macintosh HD -> Library -> Audio -> Plug-Ins -> Components

This issue will be fixed in the next release of Pitch 'n Time LE.

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Problem

Starting Pro Tools with a low screen resolution will cause the Pitch 'n Time Pro window to be cropped, leaving you unable to access the Preview, Bypass, Update Waveform and Process buttons.

Solution

Start Pro Tools with a higher screen resolution.

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The Issue
If, when launching Logic Pro 8.0 after installing Pitch 'n Time LE, you don't have an authorized iLok inserted Logic Pro will disable Pitch 'n Time LE. Pitch 'n Time LE will not be visible in the algorithm selections. Inserting your iLok and / or restarting Logic Pro will not help to make Pitch 'n Time LE available.

The Solution
Start Logic Pro 8.0.
Ensure your authorized iLok is inserted.
Select Preferences → Audio Unit Manager.
Check "Pitch 'n Time LE".

Pitch 'n Time LE will once again be available to you.
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From Pitch 'n Time Pro 2.4 and Pitch 'n Time LE 1.1.5 these plug-ins are found in the AudioSuite Pitch menu.

Older versions of those plug-ins are located in the AudioSuite Other menu.
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Product:
Pitch 'n Time Pro 2.3.1 or earlier, with Pro Tools 7.4 or later.

Issue:
The TC/E tool does not work as expected.

Solution
Download and install an update to Pitch 'n Time Pro 2.4: http://serato.com/products/pnt/download/

This is a FREE update for owners of Pitch 'n Time 2.2 and Pitch 'n Time Pro 2.3. Your current iLok license will work with Pitch 'n Time Pro 2.4.
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Issue
Pitch 'n Time Pro and LE in Pro Tools both open with "Multi-channel mode" processing as the default, even when mono processing may be more suitable for your audio.

Workaround
Launch Pro Tools.
Launch Pitch 'n Time Pro or LE from the Audio Suite menu.
Change the processing from "Multi-channel mode" to "Mono mode".
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The Issue
After you type a value into a field in Pitch 'n Time Pro or LE you can press Enter or Return to send that value through to the plug-in.

When pressing Enter in a Pitch 'n Time text field the editor (or text field) remains active, therefore pressing Delete will delete the value in the text editor instead of your selected region in the Edit Window.

Workaround
Send your new value to Pitch 'n Time by pressing Return instead of Enter. Pressing Return will deselect the input field and you will then be able to delete a region of audio on the timeline in Edit Window using the Delete key.
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Pitch 'n Time LE 1.1.3/1.1.4 may crash on Pro Tools 6.9.2 (or possibly on 6.9.1 too), before even displaying the user interface.

This problem is fixed as of Pitch 'n Time LE version 1.1.5

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Product:
Pitch 'n Time Pro 2.4 or later

Issue:
When loading a setting saved with version 2.3.1 or earlier into version 2.4 or later, the algorithm selection may be wrong. Specifically, if you saved the setting with algorithm B selected, this will appear as algorithm V in version 2.4.

Workaround:
1. Open Pitch 'n Time Pro 2.4 (or later :)
2. Load your setting
3. (If the Algorithm selection is wrong) Select the correct algorithm
4. Save the setting with the same name (overwrite the old one)

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The Issue
Using Pitch 'n Time LE for Logic Pro, the Prelisten function in the Factory Time and Pitch Machine doesn't sound as good as Pitch 'n Time should.

Logic Pro doesn't currently support Prelisten using Pitch 'n Time LE, an internal algorithm is used instead. At this time it is unknown whether or when Apple might fix this.

Workaround
To hear the true sound of Pitch 'n Time LE when working with Logic Pro, Process the audio, have a listen and use the Undo function if you wish to make further adjustments.
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To use your Pitch 'n Time 2.2 plug-in settings with Pitch 'n Time Pro you'll need to rename your settings folder name from
Pitch 'n Time 2
to
Pitch'nTime Pro

Please note that there is only one space (before Pro) in "Pitch'nTime Pro"

Your plug-in settings are found in the following locations:
PC: C:\Program Files\Common Files\Digidesign\DAE\Plug-In Settings\
Mac: /Library/Application Support/Digidesign/Plug-In Settings/
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The Issue
The issue appears when Pitch 'n Time LE is selected as the Arrange window Time Machine algorithm, and you are using "Adjust Region Length to Nearest Bar" or "Adjust Region Length to Locators" on an audio region with length 1:00:21.60 or greater. The following message appears, regardless of whether the audio is being time-stretched or compressed, to whatever extent:

[quote]Time Expansion of Audio is limited to 800% of its original length.
Please set a smaller destination size and try again.[/quote]

A Fix
Apple will be fixing this in a future release of Logic Pro.


A Workaround
Manipulation of long audio material will work, if you open it in Sample Editor and use the Time & Pitch machine.
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Product
Pitch 'n Time Pro 2.4 (and probably future versions)

The Issue:
When using TC/E trimmer tool with anything other than the default mode, you must first select that mode (e.g. V mode) and save a "preset" (or otherwise known as a Setting). To use this preset with TC/E tool, you go to Setup->Preferences->Processing, select "Serato Pitch 'n Time Pro" for "TC/E Plugin" drop-down box, and your saved setting for "Default Settings". Now you would think you're ready to use that saved mode with the TC/E tool. However, doing this on Pro Tools 7.3 and lower does NOT work. You must execute a workaround.

A Fix:
This will be fixed with Pro Tools versions 7.4 (and higher). However if you have a lower version, you will still have to use the following workaround.

A Workaround:
For example to use V mode with TC/E tool on ProTools 7.3 or lower

1) Open PnT Pro.
2) Click on V.
3) Save a new setting using the drop down next to in the plug-in header.
4a) Call the new setting "V mode".
4b) Click on "Set As User Default" (also drop down next to
4c) Click "Settings Preferences->Set Plugin default to->User Setting"
4d) Close plugin
5) Go to Setup -> Preferences -> Processing.
6) Your TC/E Plug-In should be Serato Pitch 'n Time Pro
7) Choose "V mode" as the Default Setting.
8) Process using the TC/E tool.

Update:
Pro Tools 7.4 has now been released (see www.digidesign.com for more information).

The TC/E tool works as expected with Pitch 'n Time Pro 2.4 and Pro Tools 7.4.

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No. Pitch 'n Time FE is not available as a separate purchase. It comes pre-installed on your Fairlight CC-1 system.
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Yes - Pitch 'n Time FE is already pre-installed on your Fairlight CC-1 system. Simply download a 30-day iLok demo from here.

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Pitch 'n Time FE is professional time-stretching and pitch-shifting for the Fairlight CC-1 systems.
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Pitch 'n Time FE works on the Fairlight CC-1 systems. For more information on the Fairlight CC-1 systems, please visit http://www.fairlightau.com/

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Yes. Pitch 'n Time FE uses an iLok for authorization. Please see here for more information on the iLok.

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Yes. A demo version of Pitch 'n Time LE is available here.

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Yes, please read about the iLok here.

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Yes you can. People who own Pitch 'n Time 2.4 or Pitch 'n Time Pro can crossgrade to Pitch 'n Time LE for $99. When you do this you surrender your Pitch 'n Time Pro license and receive in exchange Pitch 'n Time LE.

Alternatively, you can keep you Pitch 'n Time Pro license and purchase Pitch 'n Time LE at the discounted price of $199. You can only purchase one copy of Pitch 'n Time LE for each copy of Pitch 'n Time Pro owned.

To purchase a crossgrade or discounted Pitch 'n Time LE please email us at sales@serato.com with you serial number and iLok user ID.
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Both Pitch 'n Time Pro and Pitch 'n Time LE use Serato's award winning Pitch 'n Time algorithm so the sound quality is the same in both versions.
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Yes, Pitch 'n Time LE comes with Pro Tools and Logic Pro versions. However you only receive one iLok authorization with each license so you cannot run the Logic and Pro Tools versions on two different computers at the same time.
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You need no additional hardware beyond what is currently required to run Logic Pro.
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You need to run at least Logic Pro 7.2
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Pitch 'n Time Pro and Pitch 'n Time LE both include Serato's award winning Pitch 'n Time algorithm so both versions produce the same high quality output.

Pitch 'n Time LE has been designed to do high quality, straight forward time and pitch adjustment. With Pitch 'n Time LE you affect the selected audio with a single set of parameters per process.

In comparison Pitch 'n Time Pro includes a number of panels designed to allow the user to make a series of changes in a single process. For each process you are able to set multiple parameters.

Specifically the Variable Pitch panel, Variable Tempo panel, Time Morph panel and Varispeed mode from Pitch 'n Time Pro are not included in Pitch 'n Time LE. (For more information about Pitch 'n Time Pro click here.)
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You've probably processed a stereo pair without multi-channel mode selected.
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At this stage it is not possible for Pitch 'n Time Pro to alter track automation along with time stretched audio (however much we'd like to). The AudioSuite architecture does not support processing of automation data by Plug-Ins.
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Serato Pitch 'n Time Pro supports all bit depths available through AudioSuite.
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Yes. Serato Pitch 'n Time Pro works with all six different formats of SMTE Time Code: 30 (frames per second) fps; 30 fps Drop Frame; 29.97 fps; 29.97 fps Drop Frame, 25 fps (EBU) and 24 fps. A Timecode Region has been specified in the Plugin Interface. Just select your desired end time position time code, and the plugin will calculate the required time stretch. Check your Protools Manual for more information on SMPTE Time Code.
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Yes, Pitch 'n Time Pro supports phase coherent processing of stereo pairs.
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Pitch 'n Time Pro includes a fast and simple BPM calculator for loops that will determine the BPM of a selection if you know how many bars and beats are selected.
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By it's very nature, TDM and RTAS are hard real-time architectures. This means that they rely on receiving a steady input and producing an output signal at the same rate, like an effects box on a guitar. Time-stretching a live signal is not logically possible, and therefore neither TDM nor RTAS can support a TCE plug-in. However, it is possible to create a real-time pitch shifting plug-in, because it does not alter the time base of a signal. Such a pitch shifting plug-in is currently in development by our research team for both TDM and RTAS architectures.
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Check out the examples area of this site here or download the free demo from here.

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Hardware: A computer running Windows XP or Mac OS X 10.3.9 (PPC or Intel)

Software: Pro Tools HD, LE and M-Powered
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Serato Pitch 'n Time Pro offers the following features:

* Perfect Pro-Tools integration.
* Modify tempo from 12.5% to 800% of original and simultaneously pitch shift by ±36 semitones.
* Unrivalled and unprecedented processing quality.
* Unique patented time compression/expansion and pitch-shifting algorithm.
* No loss of timing accuracy.
* Process stereo tracks without phasing.
* Process Dolby matrix encoded tracks without losing surround information.
* Time stretch by tempo change, length change, target length, or target BPM.
* Select pitch shift by frequency change or semitone shift.
* Preview changes in real time.
* Fully Mac and Windows compatible
* Multi-Channel Mode - allows you to process up to 48 tracks together while maintaining their original phase coherency.
* Time-Morph - allows you to drop a marker at an event and move it anywhere; the audio flexes before and after to allow you to stretch out a single note, or even change the timing of a loop.
* Variable Pitch Mapping - allows you to pitch-correct individual notes, remove or create pitch slides, or even make a realistic record scratch sound.
* Variable Tempo Mapping - gives you the power to create variable tempo maps and changes over the length of your sample.
* Waveform Overview - means you can actually see the effects of your tempo map as it is applied directly to the waveform.

For full details of Pitch 'n Time Pro features you can download the manual here.

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Pitch 'n Time Pro 2.4 adds a new algorithm, V mode, for the best vocal processing you've heard! It also has full support for high sample rates, 96kHz and 192kHz sessions, together with Mac OS X Tiger, Intel Macs, Pro Tools 7 and Pro Tools 6 compatibility. Pitch 'n Time Pro 2.4 also fixes a few bugs in Pitch 'n Time Pro 2.3.

Please visit the upgrade section for more details at http://www.serato.com/products/pnt/upgrade/
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We urge our customers to upgrade to Pitch 'n Time Pro 2.4 and start using the iLok for their future authorizations.

Serato products are no longer using Challenge Response authorization.

If you require a final Challenge Response authorization for your copy of Pitch 'n Time Pro please send us an email using our online support form at http://www.serato.com/support/
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Serato Pitch 'n Time Pro was engineered specifically for use with Pro Tools, other platforms may be able to run Audiosuite Plug-ins, but we recommend testing with a demo before purchase. We cannot provide platform specific support for users not on Pro Tools.
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Rane Series

Platform: Pro Tools 6 HD or VENUE

Computer: Windows XP or Mac OS X 10.3.9 (PPC or Intel)

iLok key required for authorization

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Platform: Pro Tools 7 HD or VENUE

Computer: Windows 2000, XP or Vista. Mac OS X 10.4 or better (PPC or Intel).

iLok key required for authorization

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Yes. As of version 1.2 the Rane Series plug-ins are Intel Mac compatible.
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The Serato Rane Series is designed for use both in the studio and in a live sound environment. The Rane Series is fully compatible with Digidesign Pro Tools HD and Digidesign VENUE platforms.
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Please read this information about the iLok here.

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The Rane Series plug-ins support sample rates up to 192kHz, and they can be used in mono, stereo, and multi-mono modes (stereo mode is recommended over multi-mono mode for the Dynamics plug-ins because it links the channels to preserve a stable stereo image).
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Serato Rane Series plug-ins are only available individually.

If you wish to purchase all three plug-ins please contact sales@serato.com.

The Rane Series are also available as part of a Digidesign VENUE All Access bundle which contains the Dynamics, Parametric EQ, and Graphic EQ plug-ins.
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The Rane Series Equalizers offer metering of both RMS and peak levels to see crest factor at a glance.

Metering is also on either dBFS or dBVU scales.

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Yes. The Equalizers allows input and output gain to be linked for automatic level compensation.

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The Parametric EQ offers 10 fully adjustable band filters that can be individually bypassed and set to bell filter, low- or high-shelf filtering.

It also has 3 simple overall tone controls and a low- and high-cut filter pair to help shape your sound without sacrificing a filter band.

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Please visit Rane’s site for more information on the patent-pending Perfect-Q™ technology.

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The Rane Series Graphic EQ offers a total of 31 bands for precise control.

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The Rane Series Parametric EQ is a TDM plug-in which combines the pristine sound quality and excellent features of Rane's top-of-the-line hardware, the PEQ 55, with the ease of a functional graphical user interface.

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The Rane Series Dynamics consists of 2 plug-ins: The Rane Series Compressor and the Rane Series Gate. It combines the pristine sound quality and excellent features of Rane's top-of-the-line hardware, the C4 Compressor and G4 Gate, with the ease of a functional graphical user interface.
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Yes. The Dynamic EQ mode on the Rane Series Dynamics plug-in allows you to de-ess or selectively compress any frequency.
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Yes. The Rane Series Dynamics plug-in has an auto mode which sets attack and release values automatically based on signal dynamics.
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ITCH

Certain Rogue Amoeba software for OSX installs an extra background service called Instant Hijack.  This extra can cause audio connection problems with ITCH.  We suggest uninstalling this extra if you are having audio connection problems with ITCH.

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If you use Scratch LIVE with Video-SL you should avoid building overviews for your library, or trying to play video files in ITCH.  Using ITCH 1.0.3 to build overviews on video files may result in corruption of your files.


This issue has been fixed in the latest version of ITCH (1.0.4) 

Click here to download ITCH 1.0.4

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There is a known problem with Logitech quick cam drivers and Windows midi devices, this problem impacts all midi devices that use the standard windows midi driver.
If you have a Logitech quick cam and are having problems where you are unable to get ITCH to recognize the VCI 300 or be controlled by it uninstalling the logitech drivers will resolve this issue.

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Update:  RESOLVED.

We have been working with Vestax and their distributors to resolve this issue and replace units that have this issue.  Only some of the very early units within the serial number ranges listed on the Vestax site were potentially affected by this issue and not all of these units made it to stores before the fault was discovered.  The fault has been remedied with all distributor stock and in all current production runs.  If you still believe you are experiencing this issue please make contact with Vestax at the addresses listed below.

There is a fault with a small number of units from the very first production runs that can cause the control surface to malfunction. Electrical interference can get the unit into a state where the control surface no longer sends data to the software but the audio playback can sometimes still work.  This problem is only present on a very small number of units and Serato and Vestax are both working to remedy the problem for any affected customers.  The best indicator that this fault is occurring is the right platters touch sensor (blue light) getting stuck on.

Further information is available from Vestax at: http://www.vestax.com/v/info/newsevent/detail.php?id=81
If you are experiencing this behavior it is best to contact the Vestax service center nearest you.

Contact points for Vestax support

------------------------------------------------------------

United States (N.America)

Vestax Corporation USA
ATTN: Charles Akira Ono
800 S.Pacific Coast Highway Suite 8-187
Redondo Beach, CA
90277
USA
tel: +1-323-230-7634
fax: +1-323-230-8646
email: charles@vestax.jp

------------------------------------------------------------

Europe

Vestax Service Europe
ATTN: Gerfried Fischer
Rheinstr. 213
53332 Bornheim
Germany
Tel. +492222 952372
Fax +492222 952374
email: Vestaxde@aol.com

------------------------------------------------------------

Japan (Asia/Oceania)

Vestax Corporation
ATTN: Takaki Tarama
1-18-6 Wakabayashi, Setagaya- Ku
Tokyo
Japan 154-0023
Telephone: +81. 03.3412.7011
Fax: +81. 03.3412.7013
email: tarama@vestaxjp and charles@vestax.jp

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At high buffer settings the Mic latency (the delay between input and output) will be noticeable, and for some users unworkable.

The remedy is to lower the buffer size.

There will be some latency improvements in an upcoming version.

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There is a change in OSX version 10.5.6 that prevents older versions of ITCH from connecting properly to the VCI-300 controller.

All Mac OS 10.5.6 users must download and install ITCH version 1.0.4.

Click on the link below to carry on to the downloads page:

Serato ITCH 1.0.4

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Some users have reported problems with ITCH running on machines with AMD Turion/Athlon processors. Our in-house testing has also shown that AMD Turion/Athlon equipped PCs can, in some cases cause serious performance problems.
 
Due to the number of reports we have had of this problem we currently do not recommend machines with Turion or Athlon processors for use with Serato ITCH.  Even a machine that meets the minimum spec but has a Turion / Athlon processor can cause significant issues with USB audio hardware.
 
Workarounds

  • Try all available USB ports
  • Ensure you're not using a USB hub or splitter
  • Try plugging in an external drive (or memory stick) into another USB port on your machine - preferably the adjuctant port. This may stimulate the machine’s chipset so that your problem may be fixed. (If this does help, please post a message into the help forum and describe your problem and workaround exactly to help us investigate this issue further.

Further assistance
 
If you are still having a problem please post in the Help forum, and make sure you include the following:

  • What Serato product are you using and software version?
  • What are your computer's specifications and operating system version? - be specific about processor and chipset if you can.
  • What graphics device does the machine have?
  • Is an external storage device attached (Never/sometimes/always), and to which USB port?
  • If there's no external storage attached, does attaching a disk or memory stick help out at all?

 

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PLEASE NOTE: These are the minimum requirements to run ITCH with the Vestax VCI-300. For best performance and for use in professional situations we recommend you buy a higher spec computer.

Mac

  • G4 1.5 GHz processor or better
  • 1 GB RAM
  • 1024 x 768 screen resolution
  • OSX 10.4.11 or higher
  • Available USB Port
  • Hard disk space for music


Windows XP

  • 2 GHz Pentium 4 Mobile processor or better
  • 1 GB RAM
  • 1024 x 768 screen resolution
  • Service Pack 2 or higher
  • Available USB Port
  • Hard disk space for music


Windows Vista 32bit & 64bit

  • Core Duo 1.6 GHz processor or better
  • 1 GB RAM
  • 1024 x 768 screen resolution
  • Service Pack 1 or higher
  • Available USB Port
  • Hard disk space for music


Note: Windows Vista 64bit will only work with ITCH version 1.0.5 or later.

Please read this FAQ if you are looking at buying a computer with an AMD Turion or Athlon processor: www.serato.com

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MIDI based DJ systems are often reported as being slow or latent compared to CD and Vinyl. By being involved in the hardware design from concept to finished product, Serato are able to ensure the speed of communication between the hardware and the software is optimized for live DJ performance.

Setting up a MIDI controller with bundled software can be a complicated process. Serato decided to remove this setup process with built-in configuration for ITCH hardware in what we call “one to one mapping”.

To get started, simply install the Serato ITCH software and then connect the ITCH hardware. There is no need for cardboard overlay templates for Serato ITCH for you to learn the functions. All the knobs, buttons and lights work as they should - “out of the box”.

 

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PLEASE NOTE: These are the minimum requirements to run ITCH with the Numark NS7. For best performance and for use in professional situations we recommend you buy a higher spec computer.

Mac

  • Core Duo 1.8GHz processor or better
  • 1 GB RAM
  • 1024 x 768 screen resolution
  • OSX 10.4.11 or higher
  • Available USB 2.0 Port
  • Hard disk space for music


Windows XP

  • Core Duo 1.8 GHz processor or better
  • 1 GB RAM
  • 1024 x 768 screen resolution
  • Service Pack 2 or higher
  • Available USB 2.0 Port
  • Hard disk space for music


Windows Vista

  • Core Duo 1.8 GHz processor or better
  • 1 GB RAM
  • 1024 x 768 screen resolution
  • Service Pack 1 or higher
  • Available USB 2.0 Port
  • Hard disk space for music


Note: 64 bit Windows is not supported, if you are purchasing a Windows machine for ITCH please ensure it has a 32 bit Windows installation.

Please read this FAQ if you are looking at buying a computer with an AMD Turion or Athlon processor: www.serato.com

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Click on the '?' icon to enable tool tips. Tool tips provide a handy way to learn the various features of ITCH. Move the mouse over a section of the screen to bring up a context-sensitive tool tip.

Tool tips are currently available in English (en) and Spanish (es). ITCH will display the tool tips in the language that your computer is set to.

If you want tool tips in a different language other than the one your computer is set to-


Windows
Swap the 'help.xml' files. For example, your computers language is set to English but you want the tool tips in Spanish. Locate the 'help' folder within the 'ITCH' folder. Take the 'help.xml' from the 'es' folder and replace the 'help.xml' file in the 'en' folder, and re-start ITCH.

Mac

Swap the 'help.xml' files. For example, your computers language is set to English but you want the tool tips in Spanish. Ctrl click the ITCH application and 'Show Package Contents'. Go to 'Conents" -> 'Resources', take the 'help.xml' from the 'es.lproj' folder and replace the 'help.xml' file in the 'en.lproj' folder, and re-start ITCH.

If it doesn't show the correct language your computer's regional settings may need to change. To do this go to System Preferences -> International and change the language at the top of your list, then reload ITCH.

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The current ITCH products do not support Video-SL.
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For several years Serato has wanted to provide a way to DJ without the hassle of carrying around 1200s, or in places (like the back of a car on a road trip) where turntables are impractical. We would have loved to have made ITCH with Rane, but like it says in the FAQ, "Rane do not currently make any controller products that are suitable for the ITCH system".

Given that, a couple of years ago we approached a variety of hardware companies about fulfilling the vision we had for ITCH. Vestax were an obvious choice, since their VCI-100 MIDI controller has the right form factor and really just needed the addition of a soundcard to be most of the way to being a fantastic ITCH controller. The result of that development is the VCI-300 launched at the NAMM 2008 show. See www.vestax.com

In addition, we chose to work with Numark because they "got" our vision and bring an interesting twist with their motorized platters which allow many interesting mixing techniques not otherwise possible with a portable controller. Their offering is the NS7. See www.numark.com

So ITCH is not about "selling something to microwave DJs". It's about a more portable way to work with Serato software, enhanced with custom designed controllers that put every function at your fingertips.

We still love vinyl and we still love Rane! Serato and Rane continue to work very closely on future hardware developments, and we'll work hard on improving Scratch LIVE for years to come.

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No it doesn't. ITCH is a DJ solution which connects to your computer via USB and provides audio outputs to your sound system.

All EQ, mixing, and levels are controlled by ITCH.
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No. The ITCH hardware has built in platters for playback control. Vinyl control is an exclusive Scratch LIVE feature.
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Rane and Serato's partnership is as strong as ever and we remain committed to providing the highest quality and most reliable digital vinyl system on the market. Scratch LIVE is Serato's flagship DJ product and we will continue to develop and update the software to address the needs of professional DJs for years to come.

ITCH is not going to change any of that.
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Serato will be providing free updates to the software that fix bugs and extend functionality.
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ITCH has the following features:


- High performance portable music system that allows internal mixing and platter style playback control.
- Integrated "one to one" hardware to software mapping for instant control and minimum setup time.
- Interoperable with Scratch LIVE crates, loops and cue points, also support for iTunes.
- Audio processing and internal mixing via Serato ITCH software, Channel fading, EQ, cross fading and track trim are processed in software with audio and headphone monitoring on the ITCH hardware.
- Clean and simple software user interface with emphasis on hardware controller to display information.
- Auto Tempo Matching and Beat Sync.
- Optimal Gain and BPM Calculation
- Serato's unique color waveforms for easy identification of sound.
- Set and store Cue-points.
- Manual and Auto Loop activation.
- Music Library management tools for backup and restore.
- Input and Mix recording capability.
- AIFF, WAV, MP3 and AAC audio file support
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Yes. ITCH is fully interoperable with Scratch LIVE. Your existing music and crates are available in ITCH and any changes you make will show up in Scratch LIVE. Cue points and loops can be made in either program.
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ITCH supports WAV, AIFF, MP3, AAC, and OGG Vorbis formats.
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ITCH has functions that assist you when DJing like automatic beat sync and play list selection but it stills requires hands on control. It is not designed to automix for you.
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The first 2 ITCH products will be from Numark and Vestax. Serato are currently in discussions with several other hardware manufacturers.
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No, you only need to install the latest version. You can get the latest version of ITCH here.

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Analyzing files is one of the most important things you can do to improve the performance of your ITCH software. This process prepares the waveform overview of the track, detects the tracks BPM, applies auto gain (If selected) and most importantly, alerts you to any corrupt files that you might have.

To analyze files you need to run the ITCH software with your ITCH hardware disconnected. You will notice a button labeled 'analyze files' on the main screen. Select this to automatically analyze all of the tracks in your library. You can also drop folders, crates, or individual files etc directly on to the analyze files button to re analyze at anytime.

The bars above the button show the track reading progress, the overview building and track writing progress.

 

 
 
Analyze Files
 
Analyze Files

 

**Note: In ITCH versions prior to 1.0.5, "analyze files" was called "build overviews". They both perform the same functions.

 

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First, go into the setup screen and make sure 'protect library' is unchecked.

Then, simply use the keys ctrl-del to delete crates and songs from your library.

If you wish to delete tracks from your ITCH library as well as your hard drive, press ctrl+shift+delete.


If the song is associated with iTunes and has the iTunes icon in the status column, then it cannot be deleted from within ITCH. Open iTunes and delete the song within iTunes.

 

 

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The track information display area can be customized to display the columns that will help you the most.

Click on the column button (the small left pointing arrow in the top right hand corner of your playlist) and you can select which columns you want to display.

To sort your library by a column, click the column header so it highlights. For example, clicking the BPM column will sort your music from slowest to fastest. To move a column, drag the header to the left or right.
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Click on the Review button, and click Clear
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VCI-300をUSBバスパワーの弱いコンピュータに接続すると、コンピュータ画面に『USB電源が不足している』という旨のメッセージが表示され、コンピュータ側がVCI-300を認識しないことがございます。

この様な現象が起きた場合は、以下のいずれかの方法にてVCI-300を認識させることができます。

  • 他のUSBポートへ接続してみてください。(同じコンピュータ本体でも、各USBポートの電源供給方式が違うことがあります。)


  • USBコンピュータにVCI-300を接続し、“THRUスイッチ”をTHRU ONにします。次にVCI-300の本体電源をPOWERにします。VCI-300がコンピュータ側に認識されますので、認識後 “THRUスイッチ”を元の“PC"側に戻します。

 

  • 別売のVCI-300専用アダプターをご使用ください。

 

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VCI-300に同梱される ITCHソフトウェア開発元のserato社ウェブページのアカウント取得方法です。
アカウントを取得することで、フォーラムへの書き込み、アップデータのダウンロード等が可能となります。

(アカウント取得方法)

1. http://serato.com/join/にアクセスします。

2.各フォームにお客様の情報を入力します。

 - Email address ->お客様のEメールアドレス
 - Your new password -> パスワードを半角英数字で入力してください。
 - Repeat your password -> 確認のためにパスワードを再度入力してください。
 - Country -> お住まいの国名を選択してください。

上記が入力が完了したら、「Continue」のボタンをクリックしてください。

3.serato社よりメールが届きますので、メールに記載されているリンクにアクセスするか、“2”の次の画面にメールに記載されている、Verification code(数字)を入力してください。

以上でアカウントの取得は完了です。

ログインする際は、登録したE-mailアドレスとパスワードを入力してください。

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Q: BPMが設定されていないトラックのBPMをセットするにはどうしたらよいですか?

A: トラックを各デッキに読み込んだ後、デッキの「TAP」をテンポを取るようにクリックしてください。BPMの数字がどんどん表示されていきます。大体のBPMが確定したら、コンピュータ・キーボードの「Enter」を押してください。以上でBPMがセットされます。

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Q:  "Ctrl + Delete"を押しても、Crateやソングリストが削除できません。
A: プロテクションがかかっているかもしれません。
「Setup」の“LIBRARY”から「Protect library」にチェックが入っているか確認してください。チェックが入っていると全てのライブラリが保護されます。 

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Q:  iTunesで表示されているアルバムアートワークが、ITCHで表示されません。
A:  iTunesで取得するアルバムアートワークは実際にファイルに埋め込まれていないので、ITCH上で表示することができません。ITCH上でアルバムアートワークを表示するには、以下の作業を行ってください。

<iTunesでのアートワーク埋め込み方法>

1.    iTunesでアートワークを取得します。
2.    アートワークを埋め込むファイルを選択すると、iTunes上のアート枠表示が出ます。
3.    2のアートワークを右クリック(MacはCtrl + クリック)で「コピー」を選択します。 次にもう一度アートワークを右クリック(MacはCtrl + クリック)し、「貼り付け(ペースト)」をクリックします。
4.    アートワークが貼り付けられ、ファイル上に埋め込まれます。
5.    iTunesを終了し、該当のファイルをITCHにて読込んでいただき、アートワークの表示をご確認ください。
※同じアーティストアルバムの場合は、ファイルを複数選択して、「貼り付け」を行うことも可能です。
 
※アートワークが埋め込まれたオーディオファイルは通常のオーディファイルよりサイズが若干大きくなります。

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Q: 全ての音声出力が低く、音が小さいです。


A: 各チャンネルの“TRIM”があがっているかご確認ください。
また、背面パネルの“THRU”スイッチがオンになっていると、ITCH側の音声が出力されなくなりますので、そちらのスイッチが入っていないかもご確認ください。

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Q: 最適なレイテンシー設定を教えてください。
A: ITCHではプレイスタイルによって、レイテンシーの設定を変更することができます。
"Setup"の画面を開き、「Playback」タブの"USB buffer size(latency)"の値を変更することで、レイテンシーの変更が行えます。

  • クラブプレイの場合は512~1024
  • スクラッチ/ジャグリングプレイの場合は128~256


に設定するのが良いでしょう。ただし、128~256に設定するとコンピュータにより負担がかかるようになります。

※レイテンシーとはオーディオを出力する命令を受けてから、実際にオーディオが出力されるまでの、タイムラグのことを指します。buffer sizeの値が小さいとレイテンシーは低くなりますが、コンピュータへの負担が増加します。これに対し、buffer sizeの値が大きいとレイテンシーは高くなりますが、コンピュータへの負担は減少します。

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The Vestax VCI-300 uses a 9V DC 500mA adapter.

 

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Video-SL

Yes, Serato Video SL 1.1 (Currently in beta) introduces support for all Scratch Live hardware. This includes:

 

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Video-SL is available as both an online download as well as a boxed version.

The Video-SL boxed version includes a printed manual, the TTM 57SL overlay, bonus music videos and loops, and some Video-SL stickers. The boxed version has the serial number located in the box so you will need to wait for the physical product to arrive before being able to activate it.

The Video-SL online download version immediately sends your serial number to your email address but does not come with the manual, the TTM 57SL overlay, the bonus music videos and loops, nor the stickers.

An electronic PDF of the manual is available here.

The TTM 57SL overlay is available as a free downloadable PDF here.

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The TTM 57SL overlay is a laminated cardboard overlay which sits on your Rane TTM 57SL mixer on the Scratch LIVE control area. This allows you to see which buttons and knobs are assigned to which Video-SL functions.

The TTM 57SL overlay is included in the boxed version of Video-SL.

Customers who purchase the download version of Video-SL can download a free PDF of the TTM 57SL overlay here.

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The recommended container is MP4 with the H.264 Codec for video and AAC Codec for audio.

The video part of your file should have keyframes every 15-25 frames.

If you use Handbrake to encode your video files we have created a preset you can use. There is a preset for PC and preset for Mac.

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The license agreement for Video-SL states that it can only be used on one computer at a time. If you want to use Video-SL on a secondary (backup) system as well, but not simultaneously, a second installation is included in your license provided you are not running it at the same time as your main system.

Activating and running Video-SL on more than one machine simultaneously is a violation of the license agreement and will result in the permanent de-activation of your serial number.
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Keyframes are special frames used in compressed video formats which tell the codec useful information about the frames coming after them. This allows the frames in between keyframes to be compressed into a much smaller space than if they each were a full description of the whole image. Often the in-between frame information can just be a list of the differences between the new frame and the previous one.

For files designed for maximum compression, the amount of keyframes can be kept to a minimum, and a keyframe might only be used when the entire scene changes between one frame and the next, thus requiring a keyframe to describe fully the frames to come. This can present difficulties when a user wants to jump to different part of the video; the player might have to spend a long time finding the last keyframe, then decoding all the frames from there to the desired spot in the video.
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Video-SL does not support MPEG-1 at this point in time. We are investigating the possibility of adding this to a future version.
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Video-SL does not support MPEG-2 at this point in time. We are investigating the possibility of adding this to a future version.
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There is a known issue with Windows machines and the VSYNC option which can cause excessive CPU consumption and a general feeling of sluggishness when using Video-SL. Please read the following article for an explanation and solution for the most common graphics cards manufacturers
http://www.scratchlive.net/articles/video-sl/?article_id=89
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Video-SL supports the following video file container formats:

NOTE: For more information on what a container is please visit http://www.scratchlive.net/articles/video-sl/1931


- MOV
- MP4
- M4A
- AVI
- FLV
- MPG
- MPEG
- DV


Video-SL supports the following video codecs:

- H.264
- DV
- Motion JPEG A
- Motion JPEG B
- MPEG-4

NOTE: Video-SL does not support MPEG-1 or MPEG-2 codecs at this stage.

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If video is compressed according to the recommended specs then video files should be around 40-50 megabytes for a 3-4 minute song.
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The aspect ratio of an image is its displayed width divided by its displayed height. The most common aspect ratios you're likely to come across are 4:3 (1.33:1) which is universal for standard-definition video formats, and 16:9 (1.78:1) - universal to high-definition television and European digital television. There are also other cinema and video aspect ratios that are used.
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Transcoding is a term used to describe the conversion of one format into another. Ideally you would want to re-encode from the original material thus avoiding transcoding.
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CODEC is short for 'Compressor-Decompressor', 'Coder-Decoder', or 'Compression/Decompression algorithm'. A codec is technology used for compressing and decompressing data. Codecs can be implemented in software, hardware, or a combination of both. Some popular codecs for computer video include MPEG, H.264, Indeo, and Cinepak.

To play back an encoded file you will need to have the appropriate Codec installed. This is a usually the reason why you will be unable to play back a certain file.
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Video-SL is a separate add-on program which runs alongside Scratch LIVE. To authorize Video-SL, go into the setup screen in Scratch LIVE. Select the plug-ins tab and click the box to enable Video-SL. You will need to enter the serial number found inside the Video-SL box or the one which was sent to you when purchasing via Serato's online store.

With this complete Video-SL should now be available from the main screen of Scratch LIVE.
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iTunes music store video's are often protected so they will only play in iTunes.
If you are purchasing video files from the iTunes music store choose files in the iTunes plus format, these files are not DRM protected and will play in any program.
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VOB files and MPEG 2 videos aren't able to be decoded for playback in Video-SL. This functionality will be added in an upcoming version.

For information on converting VOB files check out these Video-SL articles:

MAC: Converting a DVD or VOB file using Handbrake

PC: Converting a DVD or VOB file using Handbrake

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DVD-Video discs are encoded in a format which Video-SL does not currently support.

If your DVD isn't copy protected (made with a DVD recorder for instance), it's possible to convert the content into a file or files able to be played back by Video-SL.

For more information on this process, check out these articles:

MAC: Converting a DVD or VOB file using Handbrake

PC: Converting a DVD or VOB file using Handbrake

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There are a few things to try:

Check that the files are on the supported file type list.

Check that the codecs inside the files are supported by your system.

A quick way to do this is to open them in quicktime player and see if they play. You can also use the "get info" command in the file menu in quicktime to see details of the codecs inside the files.

Codecs supported by Video-SL are H.264, DV, Motion JPEG A, Motion JPEG B, MPEG-4. You can get more information on codecs here.

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The Video-SL output window has taken over your primary display.

Double clicking it will return it to window mode, drag it to your secondary display and then return it to fullscreen mode.

You can prevent this by making sure the secondary monitor is available on starting Video-SL, or alternatively disabling full screen before exiting.
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Problem

Video-SL 1.0.2 will crash on start up when using Scratch Live 1.9.0 on Windows machines (XP and Vista)

Solution

1) To continue using Video-SL 1.0.2 you should use it with Scratch Live 1.8.3.

2) To continue using Scratch Live 1.9.0 you should use it with Video-SL 1.1 Public Beta.

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This is likely to do with the quality of the converter you're using. We have had reports that many DVI to S-Video cables can pick up large amounts of interference and distort the output image.

Always test your gear before you're in a critical situation, and look at professional solutions for your needs rather than the consumer equivalents.
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Depending on the size of video file you are trying to play the hard disk speed you require will vary.
A good rule of thumb is the faster the better.

If you are buying an external drive, one with a speed of 7200RPM (or greater) and a firewire connection is recommended.
USB 2.0 may provide the speed you require but there are deficiencies in the sustained data throughput of the USB protocol that can affect performance.

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Yes, with the release of Video-SL 1.1 the Rane SL 1, SL 3 and TTM 57SL mixer are supported.

You can download Video-SL 1.1 here.

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Video-SL is designed to output to a secondary display, depending on your make and model of computer, the procedure for setting up an external display will vary. Refer to your manufacturers instructions for enabling a secondary display.
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PLEASE NOTE: These are the minimum requirements to run Video SL. For best performance and for use in professional situations we recommend you buy a higher spec computer.

Hardware

  • Rane SL 1
  • Rane SL 3
  • Rane TTM 57SL Mixer

Mac OS X

  • 2 GHz MacBook or better
  • 2 GB RAM
  • 5 GB free on system drive
  • Storage space for video files
  • Recommended graphics card:

           NVIDIA GeForce 8600M GT* (MacBook Pro)

Windows XP and Vista

  • 2 GHz Core 2 Duo or better
  • 2 GB RAM
  • 5 GB free on system drive
  • Storage space for video files
  • Minimum graphics card:

           Intel 945 or better*

  • Recommended graphics cards:

           Nvidia 8400 or better
           ATI 1650 or better

*A note about Graphics Card performance and effects

Video-SL scales its performance based on the capabilities of your graphics card. Some low end integrated graphics cards may reduce the number of effects and transitions available.

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Serato Intelligent Sound

Serato Intelligent Sound™ contains no platform specific code and has been implemented on both Motorola and Intel architectures.
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Whilst most other algorithms make a compromise between accuracy in timing and sound quality, Serato Intelligent Sound™ produces excellent sound results despite preserving sample accurate timing.
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Serato Intelligent Sound™ is independent of the bit depth of the platform. All sample rates are acceptable, in fact Serato Intelligent Sound™ includes the facility to change the sample rate of your sample without losing quality.
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Yes, this technology is the only high quality multi-channel phase coherent process currently available. This means that 5.1 and 7.1 surround stems are now able to be time-stretched without loss to the surround image.
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As complex as you like - even a complete mix.
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The answer is simple. Up until now researchers have looked at the problem of time stretching as a mathematical one, and applied objective mathematical techniques to the problem. They've failed, because they haven't properly defined what they're trying to solve.

It may seem obvious, but the perfect time stretch is one where the output sounds the same as the input, just faster or slower. The key word here is 'sounds', which means the problem isn't about waveforms or kilohertz - it's all about hearing.

Serato Audio Research has developed a sophisticated model of the human auditory system. In a sense, the software "listens" to the music, performing a sophisticated auditory scene analysis. Only by listening can it determine what 'sounds' the same, but faster or slower. Normally using such a sophisticated model of the human auditory system would be computationally prohibitive, so novel mathematical methods had to be developed by Serato to speed up this process in software.

Serato have US and international patents pending on this technique.
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The biggest problem with existing products is the limited range of material that can be processed without introducing objectionable distortion. If you play your instruments one note at a time then what's already out there may work for you. That is, if you can get mysterious settings like 'tracking' just right. When you work in the real world, most applications do not allow for continual user monitoring and adjustment. Serato Intelligent Sound™ has no confusing settings to tweak, and no nasty surprises. With this technology you can process a wider variety of material than ever before, and always know you're going to get the best sound quality. Anything from a bass line to guitar chords to drums, or lead vocals, backing vocals, or even a complete stereo mix!
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Check out the Pitch 'n Time examples here.
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Serato Intelligent Sound™ is a patented algorithm for high quality time stretching and pitch shifting. It is the underlying technology used in Pitch 'n Time products.
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Website

Sure.

Use [b] text [/b] to make your text bold.
Use [u] text [/u] for underlined text.
Use [i] text [/i] for italicised text.

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- This discussion must be read before posting anything in that area.
- This discussion will stay at the top of the forum area.
- This discussion or area is read-only. You can't post here.
- This discussion needs following up and hasn't been resolved.
- You are tracking this discussion.
- You have posted in this discussion.

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No, editing messages makes it hard to follow a discussion. To avoid mistakes in the future please try to preview a message before submitting it.

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Simply type the URL or website address (eg http://serato.com or www.serato.com/products/pnt/screenshot.jpg) into your message. The forum turns that into a link using magic.

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No, you can't add an image to your message. You can, however, place a link to the image by typing in the URL as described above.

You can find a forum discussion containing some recommended image hosting sites here

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If you want to quote a message in the current discussion click on "quote" inside the message you wish to quote.

If you wish to quote something from outside of the current discussion you should use [quote] text [/quote].

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Click "Send user a Private Message" from that user's profile.

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Automatically mark messages as read when viewed - When you view a discussion the messages in that discussion are automatically marked as being read (unhighlighted).

Manually mark messages as read - When you view a discussion, you need to manually click Mark messages as read to mark it as read.

Automatically subscribe me to discussions I reply to - If you post a reply in a discussion, the discussion will be automatically added to your Tracked Discussions area.

Threads per page - The number of discussions to display per page when viewing a forum area.

Current Time - Set this to your local time. This will translate all dates posted on the forum from Greenwitch Mean Time (GMT) to your local time.

If you are logged in you can click here to go to your preference settings.

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No, not unless you work for Serato or a partner company.

Why not?

Because.

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Your time zone is probably set to GMT.
If you are logged in you can set your local time here.

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To the right of the page in your "Forum Toolbox" is a link called Track this discussion. Click this and the discussion will be added to the "Your Tracked Discussions" area (linked at the top right of each page).

If a new message is posted in one of your tracked discussions, a notification will appear next to the Your Tracked Discussions link.

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If your specific browser is not listed as either supported or unsupported then we have not tested with it and cannot be sure how well the site will function for you.

Supported Browsers

Unsupported Browsers

  • Internet Explorer 6 and below

If you are using Internet Explorer 6 or below you may need to upgrade to a newer browser to use some pages.

Mac OS X Users

Newer browsers that are supported and available to you are:

Windows XP and Vista Users

Newer browsers that are supported and available to you are:

Windows 2000 and Windows 98 Users

Newer browsers that are supported and available to you are:

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If workplace IT policies or other administrative limitations prevent you from installing new software applications on your computer you may not be able to upgrade or change your web browser to a supported version.

If you're running Microsoft Windows, Portableapps.com provide a number of software applications that are packaged in such as way as to not require a regular install. Applications can be run directly off a hard drive or USB flash drive and will not write any files to the normal installation locations (including the system Registry).

This means that you can run a Portableapps software package even if you do not have permission to install software on your computer.

Portableapps provide a version of the Firefox web browser that will allow you a full web browsing experience on our websites. You can download it here.

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